Boutique Night Front Desk Agent

Genesis Global Group; Princeton (NJ); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive Salary

Comprehensive training

Medical Insurance

Paid Time Off policies

Great Discount Program

Job summary

The Peacock Inn in downtown Princeton, New Jersey, is a boutique luxury hotel seeking an experienced Night Audit Front Desk Agent for weekend and holiday night coverage. This part-time role requires a customer-focused, team-oriented candidate who can manage guest needs and coordinate with departments.

You will handle reservations, guest inquiries, nightly check-ins and check-outs, and contribute to a seamless guest experience while upholding Genesis Hospitality standards.

Responsibilities

• Communicate with booking, housekeeping and maintenance to respond to guests’ needs
• Make reservations or appointments for guests seeking local entertainment or services
• Answer guest calls and record details for follow-up
• Meet and exceed guests’ expectations by anticipating their needs and suggesting local venues
• Maintain contact with guests in advance of weddings, corporate retreats and other events
• Report accidents or injuries to senior management immediately
• Take reservations, answer inquiries, relay leads to Event Coordinator, host the restaurant, and support the Hotel Manager
• Arrange coffee table and accompaniments for morning guests
• Ensure restaurant area is tidy and presentable for all guests

Job description

The Peacock Inn in downtown Princeton, New Jersey, is a boutique luxury hotel seeking an experienced Night Audit Front Desk Agent for weekend and holiday night coverage. This part-time role requires a customer-focused, team-oriented candidate who can manage guest needs and coordinate with departments.

You will handle reservations, guest inquiries, nightly check-ins and check-outs, and contribute to a seamless guest experience while upholding Genesis Hospitality standards.