Night Audit - Hotel

Genesis Global Group; Princeton (NJ); Presencial; USD 21.000 - 30.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary

Comprehensive training

Medical Insurance

Paid Time Off policies

Great Discount Program

Descripción de la vacante

The Peacock Inn in downtown Princeton, New Jersey, is a boutique luxury hotel seeking an experienced Night Audit Front Desk Agent for weekend and holiday night coverage. This part-time role requires a customer-focused, team-oriented candidate who can manage guest needs and coordinate with departments.

You will handle reservations, guest inquiries, nightly check-ins and check-outs, and contribute to a seamless guest experience while upholding Genesis Hospitality standards.

Responsabilidades

• Communicate with booking, housekeeping and maintenance to respond to guests’ needs
• Make reservations or appointments for guests seeking local entertainment or services
• Answer guest calls and record details for follow-up
• Meet and exceed guests’ expectations by anticipating their needs and suggesting local venues
• Maintain contact with guests in advance of weddings, corporate retreats and other events
• Report accidents or injuries to senior management immediately
• Take reservations, answer inquiries, relay leads to Event Coordinator, host the restaurant, and support the Hotel Manager
• Arrange coffee table and accompaniments for morning guests
• Ensure restaurant area is tidy and presentable for all guests

Descripción del empleo

Job Summary

The Peacock Inn is the only boutique hotel situated in the heart of downtown Princeton, New Jersey. This landmark is an attractive colonial-style mansion that has been transformed into a modern luxury 16-room hotel. As a proud member of the Ascend Hotel Collection and Genesis Hospitality, The Peacock Inn embodies the commitment to service excellence. We are here to provide personalized service from the moment you walk through the door, and make your experience at The Peacock Inn both enjoyable & memorable!

The Peacock Inn, a boutique upscale restaurant, is seeking an experienced and team-oriented candidate for the Night Audit Front Desk AgentF position. Candidate must have genuine interest in elite hospitality and be willing to work week and weekend nights and/or holiday nights. This is a Part Time position.

Essential Functions

• Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs
• Make reservations or appointments for guests who want to avail themselves of local entertainment or services
• Answer guest calls and record details of each conversation for future follow-up
• Meet and exceed guests’ expectations by anticipating the services they might require and suggesting local venues
• Maintain constant communication with guests in advance of weddings, corporate retreats and other in-house events to ensure we’re prepared for them
• Report any accidents or injuries to senior management staff immediately
• Taking reservations, answering inquiries, communicating leads to Event Coordinator, hosting the restaurant, reporting, and any additional duties as assigned by the Hotel Manager.
• Arranging coffee table and all accompaniments for morning guests.
• Ensuring restaurant area is tidy and in acceptable appearance for all guests.

Physical Demands

• The employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear
• The employee is frequently required to stand and walk
• Requires moderate physical efforts: standing, carrying, bending, stretching, stooping, pulling and pushing, lifting of weights up to 50 pounds.
• Specific vision abilities required by this job include: close vision, distance vision, color vision & focus

Working Conditions

Workplace Environment Conditions

• The noise level in this workplace is usually mild to moderate

We Offer

• Competitive Salary
• Comprehensive training
• Medical Insurance
• Paid Time Off policies
• Great Discount Program
  And more!!!

Visit us at https://www.genesis-hospitality.com/ Genesis Hospitality is part of Genesis Global Group and is an equal opportunity employer.