Front Desk - Hotel

The Peacock Inn; Princeton (NJ); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Competitive Salary

Flexible schedule

Comprehensive training

401(k) Plan

Paid Sick time (NJ)

Great Discount Program

Job summary

The Peacock Inn is a boutique upscale hotel in Princeton, NJ, seeking a part-time Front Desk Agent who will provide personalized service and support guests through check-in, information, and local recommendations. The candidate should be flexible to work weekdays, nights, weekends, and holidays.

Responsibilities include coordinating with departments, making reservations, answering calls, and aiding event coordination alongside the Hotel Manager.

Qualifications

• High school diploma or equivalent required.
• Bilingual in Spanish a plus, but not required.

Responsibilities

• Coordinate with booking, housekeeping, and maintenance to satisfy guests' needs.
• Make reservations or appointments for local entertainment or services.
• Answer guest calls and record details for follow-up.
• Anticipate guests' needs and suggest local venues.
• Coordinate communications for weddings, corporate retreats and other in-house events with the Hotel Manager.
• Take reservations, answer inquiries, communicate leads to Event Coordinator, host the restaurant, and assist as assigned by the Hotel Manager.
• Report accidents or injuries to senior management.

Education

High school diploma or equivalent

Job description

Job Summary

The Peacock Inn is the only boutique hotel situated in the heart of downtown Princeton, New Jersey. This landmark is an attractive colonial-style mansion that has been transformed into a modern luxury 16-room hotel. As a proud member of the Ascend Hotel Collection and Genesis Hospitality, The Peacock Inn embodies the commitment to service excellence. We are here to provide personalized service from the moment you walk through the door, and make your experience at The Peacock Inn both enjoyable & memorable!

The Peacock Inn, a boutique upscale restaurant, is seeking an experienced and team-oriented candidate for a Part Time Front Desk Agent position. Candidate must have genuine interest in elite hospitality and be willing to work weekdays, nights, weekends and/or holidays.

Essential Functions

• Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs
• Make reservations or appointments for guests who want to avail themselves of local entertainment or services
• Answer guest calls and record details of each conversation for future follow-up
• Meet and exceed guests’ expectations by anticipating the services they might require and suggesting local venues
• Maintain constant communication with guests in advance of weddings, corporate retreats and other in-house events to ensure we’re prepared for them
• Report any accidents or injuries to senior management staff immediately
• Taking reservations, answering inquiries, communicating leads to Event Coordinator, hosting the restaurant, reporting, and any additional duties as assigned by the Hotel Manager.

Physical Demands:

Physical, Mental and Workplace Environment Conditions

Working Conditions: Workplace Environment Conditions

• Normal Office Environment
• The noise level in this office is usually mild to moderate

Education And Experience

• High school diploma and or equivalent
• Bilingual in Spanish a plus, however, not required

We Offer

• Competitive Salary
• Flexible schedule
• Comprehensive training
• 401(k) Plan
• Paid Sick time (NJ)
• Great Discount Program

Visit us at https://www.genesis-hospitality.com/

Genesis Hospitality is part of Genesis Global Group and is an equal opportunity employer.