Boutique Hotel Public Area Attendant — Guest Experience

Kimpton Hotels & Restaurants; Charlottesville (VA); On-site; USD 25,000 - 34,000; Full time

Job summary

Kimpton The Forum - Birch & Bloom in Charlottesville, VA seeks a hospitality-focused cleaner to maintain spotless public areas and deliver excellent guest service. You will perform routine cleaning of locker rooms, lobby and pool spaces while representing the brand’s personal, welcoming approach.

The role requires at least 1 year in customer service, a positive attitude, and the ability to work evenings, weekends, and holidays.

Qualifications

• 1 year of experience in customer service or a similar position.
• A positive, hard-working attitude.
• Good verbal communication skills and basic writing skills.
• Willingness to work evenings, weekends, and holidays as needed.
• Commitment to delivering high levels of guest service.

Responsibilities

• Keep locker room, restaurant, and pool-area bathrooms clean.
• Dust, sweep, mop, and vacuum all public areas and hallways.
• Clean elevator doors and vacuum regularly.
• Clean windows and ensure blinds are dust-free.
• Clean all frames, lamps, and baseboards.
• Take out trash from all hotel areas.

Skills

Customer service

Verbal communication

Writings basics

Positive attitude

Flexible schedule

Education

High School Diploma preferred

Job description

Kimpton The Forum - Birch & Bloom in Charlottesville, VA seeks a hospitality-focused cleaner to maintain spotless public areas and deliver excellent guest service. You will perform routine cleaning of locker rooms, lobby and pool spaces while representing the brand’s personal, welcoming approach.

The role requires at least 1 year in customer service, a positive attitude, and the ability to work evenings, weekends, and holidays.