Boutique Hotel Operations Manager

Hotel Lucine; New Orleans (LA); Hybrid; USD 51,000 - 69,000; Full time

Job summary

The Warbler Hotel in New Orleans, LA is seeking an Operations Manager to lead the Housekeeping team and support Front Desk ahead of our September 2026 opening. You will report to the Assistant General Manager and work closely with the Chief Engineer and F&B to ensure a seamless guest experience.

Ideal candidates have 3+ years in hotel leadership, experience in boutique, lifestyle, or luxury hotels, strong organizational skills, and proficiency with PMS, Microsoft Office, and Google Workspace.

Qualifications

• 3+ years of hotel leadership or supervisory experience in Housekeeping or Rooms.
• Boutique, lifestyle, or luxury hotel experience strongly preferred.
• Strong organizational, communication, and problem-solving skills.
• Comfort with hotel technology (PMS), Microsoft Office, and Google Workspace.

Responsibilities

• Lead the daily operations of Housekeeping and support Front Desk.
• Coach and develop a team focused on genuine, personal hospitality.
• Manage payroll, scheduling, and departmental budgets for Housekeeping and Front Desk.
• Partner with our Chief Engineer and F&B team to keep the guest experience seamless.
• Champion guest preference and personalization systems so every stay feels considered.

Skills

Housekeeping leadership

Front Desk support

Payroll & scheduling

Budget management

PMS

MS Office

Google Workspace

Job description

The Warbler Hotel in New Orleans, LA is seeking an Operations Manager to lead the Housekeeping team and support Front Desk ahead of our September 2026 opening. You will report to the Assistant General Manager and work closely with the Chief Engineer and F&B to ensure a seamless guest experience.

Ideal candidates have 3+ years in hotel leadership, experience in boutique, lifestyle, or luxury hotels, strong organizational skills, and proficiency with PMS, Microsoft Office, and Google Workspace.