Boutique Hotel Housekeeping Ops Leader

French-Quarter-Guest-Houses; New Orleans (LA); On-site; USD 21,000 - 30,000; Full time

Job summary

The French-Quarter-Guest-Houses consist of four boutique hotels in the French Quarter, offering a true New Orleans experience near Bourbon Street. The role focuses on delivering warm Southern hospitality, supervising housekeeping operations, and ensuring high standards across all properties.

You will train, coach, and lead housekeeping staff, manage schedules, and maintain compliance with safety and brand SOPs while providing a memorable guest experience in a vibrant city setting.

Qualifications

• Attentive, friendly guest service is required.
• Maintain regular attendance per hotel standards.
• Wear proper uniform and name tag per brand standards.
• Comply with safety and certification requirements (Food Handlers, Alcohol Awareness, CPR/First Aid).
• Provide leadership development and coach housekeeping staff as needed.
• Prepare associate schedules based on business forecast and payroll guidelines.

Responsibilities

• Approach all encounters with guests in a courteous, service‑oriented manner.
• Maintain attendance in compliance with French Quarter Guest House standards.
• Maintain high standards of personal appearance and grooming, wearing the proper uniform and name tag.
• Comply with brand standards and regulations for safe, efficient hotel operations.
• Establish and maintain a key control system for the department.
• Lead and participate in monthly and weekly department meetings.
• Prepare schedules and wage progress reports for management.
• Ensure guest privacy and security by following procedures.
• Respond to emergencies using MSDS information and maintain current MSDS sheets.

Skills

Guest service

Team leadership

Communication

Attendance

Job description

The French-Quarter-Guest-Houses consist of four boutique hotels in the French Quarter, offering a true New Orleans experience near Bourbon Street. The role focuses on delivering warm Southern hospitality, supervising housekeeping operations, and ensuring high standards across all properties.

You will train, coach, and lead housekeeping staff, manage schedules, and maintain compliance with safety and brand SOPs while providing a memorable guest experience in a vibrant city setting.