Boutique Hotel Front Desk & Reservations Specialist

Murrieta Hot Springs Resort; Washington; Híbrido; USD 22 000 - 29 000; Tempo integral

Resumo da oferta

The Churchill Hotel Near Embassy Row is seeking a Front Desk Agent in Washington, DC. You will greet guests, check them in/out, handle charges and reservations, and maintain accurate financial transactions in a fast-paced boutique hotel environment.

Responsibilities include assisting with reservations, understanding rates and discounts, and following cancellation procedures. This role requires teamwork, reliability, and strong communication skills.

Qualificações

• High work ethic and self-initiative.
• May be required to work varying schedules including nights, weekends, and holidays.
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
• Prolonged periods of sitting at a desk and working on a computer (6-8 hours a day).
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).

Responsabilidades

• Greet and communicate cordially with guests, promptly checking them in and out.
• Post all charges promptly, accurately and efficiently.
• Know how to post all charges and operate Front Office system.
• Handle cash, checks and credit card information securely.
• Review reservations with special requests and block rooms accordingly.
• Know hotel rates, discounts and cancellation/relocation procedures.
• Take same-day reservations and manage cancellations as needed.

Conhecimentos

Team player

Customer service

Communication skills

Descrição da oferta de emprego

The Churchill Hotel Near Embassy Row is seeking a Front Desk Agent in Washington, DC. You will greet guests, check them in/out, handle charges and reservations, and maintain accurate financial transactions in a fast-paced boutique hotel environment.

Responsibilities include assisting with reservations, understanding rates and discounts, and following cancellation procedures. This role requires teamwork, reliability, and strong communication skills.