Boutique Host & Guest Concierge

Hermès; Boston (MA); On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

Commission and bonus incentives based on sales performance

Medical, Dental, Vision

Paid time off

401(k) with company matching

Product discount

Job summary

Hermès in Boston is seeking a Greeter/Host to provide exceptional service to clients. This position requires greeting customers, assisting with their needs, managing appointments, and creating a welcoming atmosphere. Strong customer service skills and effective communication abilities are essential. The role also involves collaboration with a fast-paced sales team. The hourly rate ranges from $23.00 to $25.00, with various benefits including commission, medical, and 401(k) plans.

Qualifications

• Strong verbal and written communication skills; handles telephone and face-to-face interactions effectively.
• Ability to provide basic information about the neighborhood and store services.
• Friendly attitude for all interactions with clients.

Responsibilities

• Greet customers warmly as they enter the store.
• Assist customers by determining their needs and directing them.
• Maintain a daily calendar of client appointments.

Skills

Excellent customer service skills

Communication skills

Attention to detail

Ability to work a flexible schedule

Proactivity in customer care

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Hermès in Boston is seeking a Greeter/Host to provide exceptional service to clients. This position requires greeting customers, assisting with their needs, managing appointments, and creating a welcoming atmosphere. Strong customer service skills and effective communication abilities are essential. The role also involves collaboration with a fast-paced sales team. The hourly rate ranges from $23.00 to $25.00, with various benefits including commission, medical, and 401(k) plans.