Boutique Front Desk Concierge: Guest Experience

Remington Hotels; Washington (District of Columbia); On-site; USD 21,000 - 30,000; Full time

Job summary

The Churchill Hotel Near Embassy Row in Washington, DC is seeking a Front Desk Agent to warmly greet guests, check them in and out, and manage charges with accuracy. The role requires smooth operation of the Front Office system, handling payments, and assisting with reservations.

Candidates should enjoy teamwork, have strong communication skills, and be flexible for varied schedules, including nights and weekends. This is a full-time on-site position with a competitive hourly wage.

Qualifications

• High work ethic and self-initiative.
• Ability to work varying schedules including nights, weekends, and holidays.
• Team-oriented with a passion for guest experiences.
• Comfort with office equipment and computer systems.

Responsibilities

• Greet guests and check them in/out promptly and professionally.
• Post all charges accurately and in a timely manner.
• Maintain working knowledge of Front Office system and daily transactions.
• Handle cash, checks, and credit card payments correctly.
• Review reservations and block rooms according to requests.
• Be knowledgeable about rates, discounts, and cancellation procedures.
• Assist with same-day reservations and related procedures.

Skills

Customer service

Team player

Communication

Adaptability

Attention to detail

Job description

The Churchill Hotel Near Embassy Row in Washington, DC is seeking a Front Desk Agent to warmly greet guests, check them in and out, and manage charges with accuracy. The role requires smooth operation of the Front Office system, handling payments, and assisting with reservations.

Candidates should enjoy teamwork, have strong communication skills, and be flexible for varied schedules, including nights and weekends. This is a full-time on-site position with a competitive hourly wage.