Boutique Experience Facilitator

Chanel; New York (NY); On-site; USD 35,000 - 39,000; Full time

Benefits offered by this job

Wellbeing resources

Family benefits

Paid time off

401K and incentives

Robust healthcare offerings

Life insurance

Job summary

CHANEL is seeking a Boutique Facilitator, Host at our 57th Street location in New York. You will greet clients, guide their journey, and support team members to ensure a seamless experience from arrival to checkout.

Responsibilities include managing wait times, providing product information as needed, and maintaining high service standards. The role requires a flexible schedule including late nights, weekends, and holidays, with a minimum of 1 year related experience and a High School Diploma.

Qualifications

• Ability to thrive in a team environment and work collaboratively.
• Understanding of, and passion for client experience.
• Excellent communication skills.
• Foreign language skills are preferred but not required.
• Passion for the House of CHANEL and its initiatives.
• Curiosity and desire to learn and grow professionally.

Responsibilities

• Greet clients warmly and guide them through the boutique experience.
• Help manage client wait times and appointments using available tools.
• Support boutique operations to ensure smooth client flow and service levels.
• Communicate expectations with clients regarding wait times and service details.

Skills

Excellent communication

Team player

Customer service

Foreign language skills

Education

High School Diploma

Job description

CHANEL is seeking a Boutique Facilitator, Host at our 57th Street location in New York. You will greet clients, guide their journey, and support team members to ensure a seamless experience from arrival to checkout.

Responsibilities include managing wait times, providing product information as needed, and maintaining high service standards. The role requires a flexible schedule including late nights, weekends, and holidays, with a minimum of 1 year related experience and a High School Diploma.