Boutique Director-Wynn Las Vegas

Van Cleef & Arpels; Las Vegas (NV); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Care

401(k) with company match

Wellness Reimbursement

Volunteer days

Job summary

Van Cleef & Arpels in the United States seeks a Boutique Director to lead a high-end store, grow sales, and develop the local sales team. You will manage the boutique operations, uphold the brand image, and deliver exceptional client service in a luxury environment.

The ideal candidate has multi-unit or high-volume luxury retail experience, strong planning skills, and proficiency with SAP, Excel, Word, and PowerPoint.

Qualifications

• Bachelor's degree in a related field; MBA/Master’s preferred.
• Multi-Unit or High-Volume experience in luxury retail or hospitality.
• Strong IT skills with SAP, Excel, Word and PowerPoint.
• Willingness to travel up to 50% in the US and abroad; flexible hours.
• Fluency in French or Mandarin is a valuable asset.

Responsibilities

• Oversee boutique operations and drive sales growth to meet objectives.
• Lead, develop, and mentor the sales team for high performance.
• Protect brand image and ensure exceptional client service.
• Collaborate with regional teams on strategic initiatives and events.
• Travel to support store openings, trainings, and key meetings.

Skills

French

Mandarin

Written & verbal communication

Interpersonal skills

Education

Bachelor's degree

Master’s degree in business

Tools

SAP

Excel

Word

PowerPoint

Job description

Are you a good match?

The ideal candidate for the Boutique Director role is required to have a bachelor's degree in a related field. Master’s degree in business is preferred. This candidate must have Multi-Unit or High-Volume Experience, ideally in Luxury Retail or Hospitality. They should demonstrate the capacity to manage multiple projects simultaneously and prioritize them effectively. Strong computer skills in SAP, Excel, Word, and PowerPoint are essential, along with excellent written, verbal, and interpersonal communication abilities. The candidate should be willing to travel in the US market and abroad up to 50% of the time, work flexible hours including evenings, weekends, and holidays as required, and be able to endure long periods of standing, Fluency in French or Mandarin would be a valuable asset.

What are we expecting from you?

Reporting to the Regional AVP, you will be responsible for the successful management and enhancement of their boutique, with the main objective of developing sales, growing the sales team, and reaching a consistent and sustainable high quality of service.

In This Role, You Will

• Project and produce the sales as defined in the store action plan developed with the Senior Vice President, Retail and Regional Director focusing on short-term and long-term strategic and financial objectives to achieve; spearheads management and strategic development, including High Jewelry
• Enhance quality and maintain integrity of the Van Cleef & Arpels image in the store's market
• Identify success profiles and talent planning in order to define career paths and promote advancement, while monitoring and supervising Boutique team members
• Generate new clients while developing new and innovative business ideas
• Represents Van Cleef & Arpels at meetings, events, charity dinners and other work-related functions in both U.S. and abroad. Extensive travel involved
• Manage optimal levels of inventories and model stock in coordination with the Supply Chain Department
• Initiate activities for new product launches, events and activities to enhance visibility in the market and increase net sales
• Assist in developing store personnel's performance goals and, update management through reporting mechanisms. Provide the highest levels of customer service to support the growth of sales
• Attends international functions such as Codir Des Codir, Maison Committee, Retail Conferences, SIHH and High Jewelry trips with the President & CEO, Senior Vice President, Retail and Regional Director

More than a role…we recruit for a career!

By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how as well as trainings about our creations.

Applicants must have valid work authorization for employment in the USA.

Salary will be negotiated based on skills and prior work experience.

We Offer

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.