Bourbon Experience Retail Associate

Heaven Hill; Bardstown (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Heaven Hill Bourbon Experience in Bardstown, KY is seeking a Full Time Retail Associate to run daily POS activities and greet guests with knowledge of our spirits. You will assist customers, handle transactions, restock shelves and maintain a welcoming store environment.

The role emphasizes guest education, product history, and professional customer service in a busy retail setting onsite in Bardstown. Previous retail experience is beneficial for success.

Qualifications

• Customer service skills to assist guests and answer questions.
• Experience handling cashier duties and POS transactions.
• Ability to engage with guests and provide product knowledge.

Responsibilities

• Responsible for daily Point of Sale (POS) activity.
• Establish strong working relationship with Retail Lead and ensure data integrity in the POS system Counterpoint.
• Perform the roles of cashier and greeter to guests.
• Interact with guests, provide knowledge of the spirits and samples as requested.
• Educate guests about the brand stores, histories and processes.
• Maintain a friendly, courteous and professional demeanor at all times.
• Handle merchandise and bottle sale transactions.
• Restock inventory and maintain a clean retail environment.

Skills

Customer service

Cashier

Guest interaction

Tools

POS system Counterpoint

Job description

Heaven Hill Bourbon Experience in Bardstown, KY is seeking a Full Time Retail Associate to run daily POS activities and greet guests with knowledge of our spirits. You will assist customers, handle transactions, restock shelves and maintain a welcoming store environment.

The role emphasizes guest education, product history, and professional customer service in a busy retail setting onsite in Bardstown. Previous retail experience is beneficial for success.