Bourbon Experience Specialist

Augusta Distillery LLC; Augusta (KY); On-site; USD 16,531 - 24,796; Part time

Job summary

Augusta Distillery LLC in Augusta, KY is seeking a part-time Bourbon Specialist to lead engaging distillery tours and promote premium bourbon and merchandise. You will greet guests, deliver knowledgeable narration, manage shop operations, and help drive sales on weekends, while upholding safety standards and the distillery’s guest-centric experience. A passion for bourbon, strong communication, and teamwork are essential for creating memorable visitor experiences.

Qualifications

• Previous experience in customer service, hospitality, or retail sales.
• Excellent verbal communication and interpersonal skills.
• Ability to achieve sales targets while delivering high-quality guest experiences.
• Flexible schedule including weekends and evenings.

Responsibilities

• Conduct guided tours of the bourbon distillery.
• Deliver scripted messaging during tours.
• Engage with visitors and provide recommendations.
• Promote and sell bourbon, merchandise, and other products.
• Maintain cleanliness and organization of shop and tour areas.
• Communicate brand story and product knowledge to guests.
• Collaborate with marketing on bourbon-centric experiences.
• Meet and exceed sales targets and guest satisfaction.
• Stay informed about industry trends to improve tours and retail.
• Uphold safety and distillery compliance.

Skills

Customer service

Verbal communication

Interpersonal skills

Sales-oriented

Teamwork

Education

High school diploma or equivalent

Job description

Augusta Distillery LLC in Augusta, KY is seeking a part-time Bourbon Specialist to lead engaging distillery tours and promote premium bourbon and merchandise. You will greet guests, deliver knowledgeable narration, manage shop operations, and help drive sales on weekends, while upholding safety standards and the distillery’s guest-centric experience. A passion for bourbon, strong communication, and teamwork are essential for creating memorable visitor experiences.