Bottle Order Entry & Client Liaison — Evening Shift

Pace Analytical Services, LLC; Westborough (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health benefits

401K retirement plan

Paid time off

Dental and vision

Employee assistance program

Job summary

Pace Analytical Services, LLC in Westborough, MA is seeking a detail-oriented professional to support project management and act as a liaison between project management, logistics, and clients. This onsite role offers a pathway to becoming a Project Coordinator 2 or a Team Lead.

Responsibilities include organizing client requests, maintaining project data, directing client inquiries, and coordinating scheduling of sample-related orders.

Qualifications

• Associates degree or higher a plus but not required.
• 2+ years of customer service experience.
• Microsoft Outlook and basic data entry skills.

Responsibilities

• Organize client requests and project documents.
• Maintain user database to ensure project accuracy.
• Act as a liaison for project needs and provide guidance for the client.
• Direct client calls and requests to the appropriate department.
• Schedule and input bottle orders based on client sampling needs.
• Assist in developing project objectives, logistics, and other requirements.
• Interpret and apply department policies, taking into account applicable laws and regulations.
• Contribute to the overall department efficiency, effectiveness, and productivity.
• Work collaboratively across departments and adapt to a wide range of responsibilities as business needs evolve.

Skills

Customer service

Microsoft Outlook

Data entry

Education

Associate degree or higher (preferred)

Job description

Pace Analytical Services, LLC in Westborough, MA is seeking a detail-oriented professional to support project management and act as a liaison between project management, logistics, and clients. This onsite role offers a pathway to becoming a Project Coordinator 2 or a Team Lead.

Responsibilities include organizing client requests, maintaining project data, directing client inquiries, and coordinating scheduling of sample-related orders.