Boss - Fulltid supervisor

Oslo Fashion Outlet; Town of Norway (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

BOSS in Wisconsin seeks a dedicated Supervisor to support the Store Manager in running the store's daily operations and to help drive sales and profitability while delivering exceptional customer experiences.

You will lead, train and motivate a team, ensuring high standards of service in a luxury retail environment and meeting KPIs. This role offers career progression within a dynamic, global company and a culture that values inclusivity and excellence.

Qualifications

• Demonstrable experience of retail sales in a luxury brand environment.
• Excellent communication skills both externally and at all levels in the company, both written and verbal.
• Demonstrates an ability to lead, motivate, train and develop a team through active management.
• Previous experience in a supervisory role within a retail environment.
• Diverse portfolio of tailored training and professional development measures.

Responsibilities

• Assist the Store Manager in managing the overall operation of the store
• To provide excellent levels of customer service and surpassing customer expectations at every opportunity
• To maximise every selling opportunity to achieve store and individual sales targets and KPI indicators
• Provide enhanced till accountability e.g. able to process refunds and price overrides and can be relied upon to cash up when necessary

Skills

Retail sales

Customer service

Team leadership

Communication

Job description

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BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!

BOSS is looking for a new talent to join our team. We are looking for a service minded, committed and ambitious full time Supervisor. As a Supervisor your objective will be to assist the Store Manager in managing the overall operation of the store to ensure that store productivity, sales and profitability goals are achieved and exceeded.

What you can expect:

• Assist the Store Manager in managing the overall operation of the store
• To provide excellent levels of customer service and surpassing customer expectations at every opportunity
• To maximise every selling opportunity to achieve store and individual sales targets and KPI indicators
• Provide enhanced till accountability e.g. able to process refunds and price overrides and can be relied upon to cash up when necessary

Your profile:

• Demonstrable experience of retail sales in a luxury brand environment
• Excellent communication skills both externally and at all levels in the company, both written and verbal
• Demonstrates an ability to lead, motivate, train and develop a team through active management
• Previous experience in a supervisory role within a retail environment
• Diverse portfolio of tailored training and professional development measures
• Dynamic and inspirational work culture
• Career progression opportunities

We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.Do you feel it’s time for a new challenge at BOSS? If so, we look forward telling you all about this job opportunity in a personal conversation.

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