Bookseller: Deliver Delightful Customer Experiences

Books A Million; Birmingham (AL); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Health & Wellness

401(k) match

Paid time off

Employee discounts

Counseling support

Job summary

Books-A-Million is seeking a Bookseller to deliver exceptional customer service and knowledgeable assistance about books and merchandise. The role involves greeting customers, answering questions, handling cash, and ensuring a clean, organized sales floor.

Primary duties include promoting membership and educator programs, processing transactions, restocking, and supporting store operations. Must be able to stand for extended periods and lift up to 50 lbs. Prior retail experience is preferred.

Qualifications

• 16 years of age or older.
• Successful completion of all required background screenings.
• Strong verbal and written communication skills.
• Ability to multi-task.
• Previous retail sales experience.
• Computer and cash register skills.

Responsibilities

• Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products and promotion of point of sale initiatives including Membership programs, Magazine for Millionaires program, Educator programs, and other company-sponsored programs.
• Balances cash drawer following each register shift within allowable variances as identified in the Loss Prevention Policy.
• Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
• Recovers the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, and store housekeeping tasks as required.
• Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Other duties as assigned including, but not limited to assisting in other departments, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

Skills

Interpersonal Skills

Self-Management

Verbal & Written Communication

Multi-tasking

Retail sales experience

Tools

Cash register skills

Computer literacy

Job description

Books-A-Million is seeking a Bookseller to deliver exceptional customer service and knowledgeable assistance about books and merchandise. The role involves greeting customers, answering questions, handling cash, and ensuring a clean, organized sales floor.

Primary duties include promoting membership and educator programs, processing transactions, restocking, and supporting store operations. Must be able to stand for extended periods and lift up to 50 lbs. Prior retail experience is preferred.