Bookseller: Customer Service & Merchandising Pro

Books A Million; Niles (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Books A Million in Ohio is seeking a Bookseller to provide exceptional customer service, assist shoppers, and share knowledge about books and merchandise. You will greet customers, help with questions and orders, and contribute to a friendly shopping experience.

This role covers cashiering, shelf replenishment, product placement, and upkeep of the sales floor. You will support promotions, participate in inventory tasks, and maintain store standards while working in a fast-paced retail

Qualifications

• 16 years of age or older.
• Successful completion of all required background screenings.

Responsibilities

• Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products and promotion of point of sale initiatives including Membership programs, Educator programs, and other company-sponsored programs.
• Balances cash drawer following each register shift within allowable variances as identified in the Loss Prevention Policy.
• Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
• Recovers the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, and store housekeeping tasks as required.
• Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Other duties as assigned including, but not limited to assisting in other departments, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

Skills

Interpersonal Skills

Self-Management

Job description

Books A Million in Ohio is seeking a Bookseller to provide exceptional customer service, assist shoppers, and share knowledge about books and merchandise. You will greet customers, help with questions and orders, and contribute to a friendly shopping experience.

This role covers cashiering, shelf replenishment, product placement, and upkeep of the sales floor. You will support promotions, participate in inventory tasks, and maintain store standards while working in a fast-paced retail