Bookseller & Customer Experience Expert

Books A Million; St. Clairsville (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Books A Million in Ohio is seeking a friendly Bookseller to deliver exceptional customer service, assist customers with questions and orders, and handle cashiering duties, contributing to a positive shopping experience. You’ll promote store programs, maintain shelves, assist with inventory, and support merchandising while upholding loss prevention standards and working as part of a team.

Qualifications include being 16 years or older and completing required background screenings.

Qualifications

• 16 years of age or older
• Successful completion of all required background screenings

Responsibilities

• Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products and promotion of point of sale initiatives including Membership programs, Magazine for Millionaires program, Educator programs, and other company-sponsored programs.
• Balances cash drawer following each register shift within allowable variances as identified in the Loss Prevention Policy.
• Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
• Recovers the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, and store housekeeping tasks as required.
• Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Other duties as assigned including, but not limited to assisting in other departments, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

Skills

Interpersonal Skills

Self-Management

Verbal communication

Written communication

Multi-tasking

Computer skills

Cash register skills

Job description

Books A Million in Ohio is seeking a friendly Bookseller to deliver exceptional customer service, assist customers with questions and orders, and handle cashiering duties, contributing to a positive shopping experience. You’ll promote store programs, maintain shelves, assist with inventory, and support merchandising while upholding loss prevention standards and working as part of a team.

Qualifications include being 16 years or older and completing required background screenings.