Bookseller & Customer Experience Pro

Books A Million; Barboursville (WV); On-site; USD 15,000 - 21,000; Full time

Job summary

Books A Million in Barboursville, WV is seeking a friendly Bookseller to provide exceptional customer service, assist with purchases, and maintain a clean, organized sales floor.

You will greet customers, answer questions, operate the cash register, promote membership and educator programs, and help with stocking shelves while upholding loss prevention standards.

Weekend availability and holiday season work are required to support peak shopping periods.

Qualifications

• Must be 16 years of age or older.
• Successful completion of all required background screenings.
• Weekend availability required.
• Holiday season work (Nov 1 through Jan 10) required.

Responsibilities

• Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products and promotion of point of sale initiatives including Membership programs, Educator programs, and other company-sponsored programs.
• Balances cash drawer following each register shift within allowable variances as identified in the Loss Prevention Policy.
• Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
• Recovers the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, and store housekeeping tasks as required.
• Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Other duties as assigned including, but not limited to assisting in other departments, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

Skills

Interpersonal Skills

Self-Management

Cashier skills

Communication

Tools

Cash register

POS system

Job description

Books A Million in Barboursville, WV is seeking a friendly Bookseller to provide exceptional customer service, assist with purchases, and maintain a clean, organized sales floor.

You will greet customers, answer questions, operate the cash register, promote membership and educator programs, and help with stocking shelves while upholding loss prevention standards.

Weekend availability and holiday season work are required to support peak shopping periods.