Bookkeeper

Automatic Data Processing, Inc.; Grand Rapids (MI); On-site; USD 27,000 - 32,000; Full time

Job summary

THORNAPPLE EMPLOYMENT GROUP LLC in Grand Rapids seeks a full-time, hourly Payments/Accounts Clerk to handle payment posting, call routing, and balance verification. You will process payments, close accounts, and support accounts payable tasks with accuracy and confidentiality.

The role emphasizes accounting basics, detailed data entry, and strong customer service in a fast-paced environment. There is an emphasis on reliability and professional communication.

Qualifications

• High School Diploma or Equivalent.
• Accounting skills required.
• Proficient with relevant computer applications and phone contacts.
• Proven track record for efficiency completing required work.
• Longevity, loyalty, and ownership of position.
• Attention to detail and goal orientation.
• Commitment to excellent customer service.
• Ability to prioritize and manage multiple responsibilities.
• Required language skills.

Responsibilities

• Answer incoming general calls and route them accordingly.
• Analyze accounts and post general payments.
• Close accounts.
• Accounts payable tasks.
• Process payment plan requests.

Skills

Accounting

Customer service

Attention to detail

Communication

Time management

Problem solving

Phone etiquette

Compliance

Bookkeeping

Legal principles

Education

High School Diploma or Equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Operations Full Time THORNAPPLE EMPLOYMENT GROUP LLC, Grand Rapids, MI, US

30+ days ago Requisition ID: 1004

Salary Range: $19.25 To $23.00 Hourly

Job Title:

Job Category:

Support

Department:

Business Services

Location:

Main Office – Grand Rapids

Team:

TB1

Reports to:

Business Services Manager

Pay Type:

Hourly

Travel Required:

None

Position Type:

Full Time

HR Contact:

HR Director

General Purpose: Interact with consumers by phone and route incoming calls to the appropriate department(s). Process all steps of payment posting, including verification of application and balancing through a final audit for all payments posted. Close accounts from the proprietary system once verified and no longer active.

KEY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:

• Answer incoming general calls and disseminate them accordingly.
• Analyze accounts and post general payments.
• Close accounts.
• Accounts Payable
• Process payment plan requests.

GENERAL RESPONSIBILITIES AND FUNCTIONS:

• Ensure security, integrity, compliance, and confidentiality of data.
• Ensure that all tasks meet compliance standards.
• Follow procedures and training to maximize accuracy and efficiency.
• Be a resource person for baseline questions and work cooperatively with all team members to coordinate basic procedures, policies, and support of the company goals.
• Take ownership for the excellence, efficiency, and accuracy of work product by effectively communicating and providing support in all areas as needed including assisting with coverage during other employee absences.
• Report and coordinate primarily with Team Leads and Business Services Manager regarding work-related product.
• Provide suggestions for changes and improvement.
• All other duties as assigned.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• High School Diploma or Equivalent
• Accounting Skills
• Proficient in Relevant Computer Applications and Incoming and Outgoing Phone Contacts
• Proven Track Record for Efficiency Completing Required Work Product Consistently
• Demonstrated Longevity, Loyalty, and Ownership of Position and Responsibilities
• Attention to Detail and Goal Oriented
• Commitment to Excellent Customer Service
• Ability to Prioritize and Manage Multiple Responsibilities
• Required Language Skills

KEY COMPETENCIES:

• Communication Skills
• Higher-Level Thinking Skills
• Reliable and Consistent Attendance
• Fast Paced and Accurate Work Product
• Stress Tolerance
• High Energy Level
• Teamwork and Collaboration
• Integrity
• Initiative
• High Level of Accuracy
• Judgment and Problem Solving

PREFERRED SKILLS:

• Related Knowledge of Legal Principles and Methods
• Knowledge of Bookkeeping Procedures

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.

Last Updated By:

HR Assistant

Date/Time:

12/26/2024 1:15 P.M.