Booking Agent

STWHJ; Los Angeles (CA); On-site; USD 35,000 - 60,000; Part time

Job summary

STWHJ is seeking a Remote Travel Coordinator to design and book trips for corporate and leisure clients worldwide. You will research, build, and execute itineraries while adapting to client needs and budgets. The role requires strong communication and ongoing training to maintain booking certifications.

This remote position offers flexibility and opportunities to work with various vendors and destinations, with duties spanning pre- and post-travel communication and problem resolution.

Qualifications

• Must be able to communicate clearly with clients and vendors.
• Experience in sales or upselling travel services is a plus.
• Comfort using smartphone apps and online tools for booking and communication.
• Personal travel experience is beneficial but not required.
• Previous work in hospitality or customer service is advantageous.

Responsibilities

• Research, create, and execute travel itineraries for clients.
• Assess client needs and design trips to fit budgets and preferences.
• Complete ongoing training to obtain and maintain travel booking certifications.
• Attend webinars with vendors to stay updated on destinations.
• Book travel components (air, car, hotel, cruises, events).
• Communicate with clients before, during, and after trips.
• Handle issues that arise during bookings or travel.

Skills

Strong communication

Sales background

Customer service

Smartphone use

Travel planning

Job description

We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning.

Roles & Responsibilities

• Research, Create, and Execute exceptional itineraries for clients


• Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs


• Complete ongoing training to earn and maintain certification to book travel


• Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations


• Review budgets, and plan trips according to clients budget constraints


• Create promotional materials to utilize


• Monitor restrictions on travel that come and go


• Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc)


• Effectively communicate with clients pre/post travel


• Handle issues that may arise during the bookings and/or travel for clients


• Network with tour operators regarding packages that you can possibly offer to clients


• Part Time or Full time

Requirements

• Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom.


• Must be able to effectively communicate with clients (strong sales background a plus)


• Must have a smartphone with internet access, laptop recommend but not required


• Personal travel experience is a huge plus, however not required


• Previous experience in customer service or hospitality also a plus, but not required

Benefits

• Flexible Schedule


• Travel Perks


• Licensed & Bonded


• Personal Website


• E&O Insurance with Fraud Protection


• Daily Training Available


• Travel Agent Certification