Booking Coordinator

TWN; Philadelphia (Philadelphia County); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Full training provided

Work from home Full Time or Part Time

Discounted personal travel

Job summary

TWN is seeking outgoing individuals to join as Booking Agents who will work from home booking vacations for leisure and corporate clients around the world.

Ideal candidates enjoy travel and helping others plan trips. Full training is provided, with opportunities to learn about airlines, hotels, and tours while supporting clients before, during, and after travel.

Qualifications

• Strong communication skills.
• Reliable internet access and a computer or smartphone.
• Hospitality, customer service, or sales background is a plus but not required.
• Personal travel experience is a plus but not required.

Responsibilities

• Research, create, and execute travel itineraries for clients.
• Review client needs and preferences to tailor trips.
• Review budgets and plan client trips accordingly.
• Book travel needs including airlines, hotels, car rentals, cruises, tours, and events.
• Communicate with clients before and after travel to ensure satisfaction.
• Handle client issues before, during, or after travel.
• Complete trainings to maintain travel industry certifications.
• Attend vendor webinars to stay current on destinations and travel options.
• Stay updated on changes in the travel and tourism industry.

Skills

Strong communication

Reliable internet

Computer/Smartphone

Hospitality/Customer Service

Travel experience

Job description

We are seeking outgoing individuals for our Booking Agent positions.

As a Booking Agent, you will work from home booking vacations for leisure and corporate clients around the world.

This position is perfect for anyone who loves to travel and loves to help others with planning.

ROLES & RESPONSIBILITIES:

• Research, Create, and Execute travel itineraries for your clients.
• Review individual needs and wants for travel, to ensure you plan a trip designed specifically for your client.
• Review budgets and plan client trips accordingly.
• Book travel needs including airlines, hotels, car rentals, cruises, tours, events, and much more!
• Effectively communicate with clients pre and post travel to ensure client satisfaction.
• Handle client issues that arise before, during, or after travel.
• Complete ongoing trainings to maintain and earn certifications within the travel industry.
• Attend ongoing webinars with vendors and suppliers to become specialized with specific destinations, types of travel, etc.
• Remain current regarding changes within the travel and tourism industry.

POSITION REQUIREMENTS:

• Strong communication skills.
• Must have reliable internet access and a computer (recommended) or a smartphone.
• Hospitality, Customer Service, or Sales background is a plus, but not a requirement.
• Personal travel experience is a plus, but not a requirement.

BENEFITS:

• Full training provided.
• Work from home Full Time or Part Time.
• No experience necessary.
• Discounted personal travel.