Book Industry Sales Specialist: Growth & Client Impact

Ingram Content Group; La Vergne (TN); On-site; USD 59,000 - 74,000; Full time

Benefits offered by this job

Medical insurance

HSA

Vision

Dental

401K match

Life insurance

Employee assistance

Tuition reimbursement

Volunteer opportunities

Wellness program

Casual dress code

United Way matching

Job summary

Ingram Content Group in La Vergne, TN is seeking a Sales Specialist to support Directors and National Account Managers, manage bulk and CDF clients, and promote Ingram Book Group programs.

You'll collaborate with customers and internal teams to place and track orders, maintain account data, and drive repeat business. Strong Excel and PowerPoint skills and 2+ years in sales or book industry are required.

Qualifications

• HS Diploma or GED required.
• 2 years’ experience in sales OR book industry.
• 2 years’ experience in customer service.
• Intermediate to proficient EXCEL skills with over 2 years of hands-on experience.
• Intermediate to proficient PowerPoint skills with over 2 years of hands-on experience.

Responsibilities

• Learns to represent IBC with respect to promotion, sales, and service to a variety of customers to include all IBC services including new and backlist title sales, potential merchandise marketing planning and establishing and maintaining customer relations.
• Ensures high post-sales satisfaction by working with the sales team to facilitate positive long‑term relationships and high potential for repeat business with customers.
• Facilitates placing, tracking and receipt of orders by working with the customers and appropriate Ingram departments.
• Works with other Ingram departments and business units to effectively manage and support all new accounts.
• Performs account maintenance/set up and support Account Managers (Wholesale/CDF).
• Analyzes customer needs and interests to identify, recommend, and expedite solutions to resolve customer problems and/or complaints.
• Monitors and updates report spreadsheets with sales and activity data and provides to management on a weekly and monthly basis.
• Works with Account Managers in a project management role to initiate, monitor and manage various projects.

Skills

Sales

Customer service

Strong communication

Organizational skills

Multi-tasking

Education

HS Diploma or GED

4-year degree preferred

Tools

Excel

PowerPoint

Job description

Ingram Content Group in La Vergne, TN is seeking a Sales Specialist to support Directors and National Account Managers, manage bulk and CDF clients, and promote Ingram Book Group programs.

You'll collaborate with customers and internal teams to place and track orders, maintain account data, and drive repeat business. Strong Excel and PowerPoint skills and 2+ years in sales or book industry are required.