Body Shop Service Administrator

CIT Trucks; Normal (IL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Paid holidays

PTO

Medical plans

Dental & Vision

Disability insurance

Life insurance

401(k) match

Job summary

CIT Trucks, LLC, a premier Midwest leader, is seeking a Body Shop Service Administrator to join our growing team. You will prepare repair orders, enter data into the service system, maintain records, and keep customers updated on progress and supplements.

We offer a comprehensive wage and benefits package, including paid holidays and PTO, medical plans with prescription coverage, HSA/FSA options, dental and vision, disability and life insurance, and a 401(k) with employer match up to 4%.

Qualifications

• Must be at least 18 years old.
• High School Diploma or GED required.
• 1–2 years of experience preferred.

Responsibilities

• Prepare repair orders by describing damage and causes discovered as well as repairs and services required.
• Enter repair orders into service database system.
• Collect data and prepare reports in an accurate and efficient manner.
• Maintain records by recording estimates, updates on work orders, problems, and corrective actions planned.
• Reach out to customers to keep them updated on progress, issues, and supplements.
• Support the body shop department through administrative responsibilities.
• Document all relevant information on repairs.
• Perform all other duties as assigned.

Education

High School Diploma or GED

Job description

Description

At CIT Trucks, LLC, we fuel the engine of the American economy. With the trucking industry moving a staggering 76% of the nation’s goods, we are looking for competitive, high-velocity individuals ready to dominate with a premier Midwest leader. This isn’t just a job; it’s a high-impact career path backed by the massive purchasing power of a $38 million inventory and a proven track record of selling over 4,000 trucks annually.

Our team operates at a scale few can match, supported by over 360 professional service bays and a network of state-of-the-art body shops delivering elite-level craftsmanship. We are a dominant force across Illinois, Missouri, and Indiana, with 16 locations and a powerhouse workforce of 900+ employees. With revenues already exceeding $920 million and a clear trajectory to surpass $1 billion in the coming years, we are looking for the next generation of leaders to help us get there.

Why CIT Trucks? Your Path to the Top:

• Join a Winning Legacy: Be a vital part of a rapidly growing company with a rock-solid track record of success.
• Master Your Craft: Receive elite, comprehensive training and development designed to make you an industry expert.
• Limitless Growth: We don't just hire; we promote. Advance your career through aggressive internal opportunities.

If you have the drive to match our volume and the motivation to support a critical national industry, CIT Trucks is where you belong.

Responsibilities of a Body Shop Service Administrator entail:

• Prepare repair orders by describing damage and causes discovered as well as repairs and services required.
• Enter repair orders into service database system.
• Collect data and prepare reports in an accurate and efficient manner.
• Maintain records by recording estimates, updates on work orders, problems, and corrective actions planned.
• Reach out to customers to keep them updated on progress, issues, and supplements.
• Support the body shop department through administrative responsibilities.
• Document all relevant information on repairs.
• Perform all other duties as assigned.

CIT Trucks, LLC provides a comprehensive wage and benefits package that includes:

• Paid holidays and PTO
• Choice between 3 wide-ranging medical plans with prescription coverage
• Option to participate in HSA or FSA savings accounts
• Access to dental and vision insurance
• Short and long-term disability coverage
• Company paid life insurance, as well as additional voluntary life insurance for self and family
• 401(k) retirement planning that has a dollar-for-dollar employer match up to 4%

Requirements

The requirements to be a Body Shop Service Administrator:

• Must be at least 18 years old
• High School Diploma or GED required
• 1-2 years of experience preferred