Body Shop Reception

Hireology; Frisco (TX); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Health Coverage

Dental Coverage

Vision Coverage

Group Life

Short / Long Term Disability

401K

Paid Vacation

Car Allowance Program

Job summary

Crest Auto Group in Frisco, TX is seeking a part-time Receptionist to greet guests, answer calls, and coordinate shop communications. The role involves booking estimates, managing calendars, and acting as a central link between clients, estimators, insurance companies, and repair teams.

Strong organizational skills and basic Microsoft experience are preferred. We offer a friendly, customer-centric environment with opportunities for training and advancement.

Qualifications

• Reception experience preferred
• Customer service experience required
• Proficient with Microsoft Office
• Strong organizational skills and professional appearance
• Ability to communicate effectively with customers and staff
• Familiarity with auto industry CDK a plus

Responsibilities

• Greeting guests, answering multi-line phone calls, and routing inquiries
• Booking estimates, drop-off times, and post-repair inspections on the shop calendar
• Acting as a central communication link between clients, estimators, insurance companies, and repair technicians
• Logging new repair orders, customer information, vehicle details, and warranties into the shop management software
• Create Purchase Orders
• Reconciling vendor invoices against purchase orders and delivery receipts
• Assisting with compiling final repair orders and closing tickets
• Accept customer payments and other cashiering functions
• Receives incoming mail
• Coordinates pick-up and delivery of express mail services
• Ensuring paper and digital files are compliant and correctly routed
• May assist with photocopying, faxing, filing and collating

Skills

Reception experience

Customer service

Microsoft

Organizational skills

Professional appearance

Communication

CDK (experience)

Job description

As an employee of Crest Auto Group, you are part of the Crest luxury vehicle family, which includes one of the largest selections of new and pre-own luxury vehicles. Not only that,you can expect to work with a team of dedicated employees with a commongoal of a collaborative approach. We offer regular training, opportunities to promote from within and are continuously striving to foster loyalty,long-term careers and happy employees.

Employees work in a customer centric environment that offers amenities like:

• Large Event Room and Wine Cellar for hosting customer and community events
• Full service Commercial kitchen with on-staff Chef inspired menus
• Full-service Cafes in each new car building
• Coffee bars with full time Barista's
• Golf Putting Greens
• Customer Technology Areas
• Vehicle Technology Consultants
• Automated drive-thru Carwash

Available Benefits of Employment:

• Health Coverage
• Dental Coverage
• Vision Coverage
• Group Life
• Short / Long Term Disability
• 401K
• Paid Vacation
• Car Allowance Program

RESPONSIBILITIES

• Greeting guests, answering multi-line phone calls, and routing inquiries
• Booking estimates, drop-off times, and post-repair inspections on the shop calendar.
• Acting as a central communication link between clients, estimators, insurance companies, and repair technicians regarding job progress
• Logging new repair orders, customer information, vehicle details, and warranties into the shop management software.
• Create Purchase Orders
• Reconciling incoming vendor invoices against active purchase orders and delivery receipts to ensure accurate pricing and parts counts.
• Assisting with compiling final repair orders (ROs) and closing out tickets once jobs are completed
• Accept customer payments and other cashiering functions.
• Receives incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Ensuring paper and digital files are compliant, legible, and routed to the correct department (accounting or management)
• May also assist with other related clerical duties such as photocopying, faxing, filing and collating.

QUALIFICATIONS

• Ability to read and interpret documents.
• Previous Reception experience preferred not required
• Previous customer service experience
• Able to work Monday- Friday and every other Saturday (Part Time)
• Friendly and energetic
• Team orientated
• Ability to communicate and relay information effectively to customers, employees, and management.
• Proficient in Microsoft
• Previous experience with CDK preferred not required
• Excellent organizational skills
• Professional personal appearance

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.