Body Shop Manager

Ferris-Automall; New Philadelphia (OH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Ongoing training, including I-CAR

Family-rooted dealership stability

Job summary

Ferris Auto Mall in New Philadelphia, OH, is seeking an experienced Body Shop Manager to lead our AAA-approved collision center, repairing all makes and models. You will oversee a team of technicians, manage estimates and workflow, and ensure timely repairs while maintaining AAA quality standards.

We are looking for hands-on leaders who value customer service, safety, and shop organization, with strong communication for insurance adjusters and customers. Competitive pay and benefits are offered.

Qualifications

• Experience managing or supervising a collision repair shop.
• Knowledge of collision repair and estimating.
• I-CAR training or certification.
• Strong leadership, organization, and customer service skills.
• Valid driver's license.

Responsibilities

• Lead and schedule a team of 5–7 body and paint technicians.
• Oversee estimates, repair planning, and workflow from drop-off to delivery.
• Coordinate with insurance adjusters and customers to keep repairs on time and communicate clearly.
• Uphold OEM repair standards and AAA quality requirements.
• Track productivity, cycle time, and shop profitability.
• Maintain a safe, organized, and well-equipped shop.

Skills

Collision repair leadership

Estimating knowledge

I-CAR training

Leadership

Customer service

Tools

CCC ONE

Mitchell

Job description

Body Shop Manager – Ferris Auto Mall, New Philadelphia, OH

For more than 60 years, Ferris Auto Mall has been part of the New Philadelphia community. Since 1968, we've served Tuscarawas County families as a hometown Chevrolet and Toyota dealer, and we've supported the local schools, teams, and organizations that make this area home. Now we're looking for an experienced Body Shop Manager to lead our AAA-approved collision center, which repairs all makes and models.

We want a hands-on leader who takes pride in quality work, keeps the shop running smoothly, and treats every customer like a neighbor, because here, they usually are.

What you'll do

• Lead and schedule a team of 5–7 body and paint technicians
• Oversee estimates, repair planning, and workflow from drop-off to delivery
• Work with insurance adjusters and customers to keep repairs on time and communication clear
• Uphold OEM repair standards and AAA quality requirements
• Track productivity, cycle time, and shop profitability
• Keep the shop safe, organized, and well equipped

What we're looking for

• Previous experience managing or supervising a collision repair shop
• Strong knowledge of collision repair and estimating (CCC ONE or Mitchell experience preferred)
• I-CAR training or certification.
• Good leadership, organization, and customer service skills
• Valid driver's license

What we offer

• Pay commensurate your experience
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Ongoing training, including I-CAR
• The stability of a family-rooted dealership that's been trusted in the community for generations