Lead Body Shop Manager – AAA-Certified Collision

Ferris Automall; New Philadelphia (OH); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Ongoing training (I-CAR)

Job summary

Ferris Auto Mall in New Philadelphia, OH is seeking an experienced Body Shop Manager to lead our AAA-approved collision center that repairs all makes and models. You will manage a team and ensure quality workmanship with a neighborly approach.

As a hands-on leader, you’ll oversee estimates, planning, workflow, and interactions with insurers and customers to keep repairs on time, while upholding OEM standards and AAA requirements.

Qualifications

• Experience managing or supervising a collision repair shop.
• Strong knowledge of collision repair and estimating; CCC ONE or Mitchell experience preferred.
• I-CAR training or certification.
• Good leadership, organization, and customer service skills.
• Valid driver's license.

Responsibilities

• Lead and schedule a team of 5–7 body and paint technicians.
• Oversee estimates, repair planning, and workflow from drop-off to delivery.
• Work with insurance adjusters and customers to keep repairs on time and communication clear.
• Uphold OEM repair standards and AAA quality requirements.
• Track productivity, cycle time, and shop profitability.
• Keep the shop safe, organized, and well equipped.

Skills

Leadership

Organization

Customer service

Education

I-CAR training or certification

Tools

CCC ONE

Mitchell

Job description

Ferris Auto Mall in New Philadelphia, OH is seeking an experienced Body Shop Manager to lead our AAA-approved collision center that repairs all makes and models. You will manage a team and ensure quality workmanship with a neighborly approach.

As a hands-on leader, you’ll oversee estimates, planning, workflow, and interactions with insurers and customers to keep repairs on time, while upholding OEM standards and AAA requirements.