Collision Center Manager: Lead Tech Team & Quality Repairs

Ferrischevy; New Philadelphia (OH); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Ongoing training, including I-CAR

Job summary

Ferris Auto Mall in New Philadelphia, OH seeks an experienced Body Shop Manager to lead our AAA-approved collision center, handling repairs across all makes and models. You will drive efficiency, quality, and customer communication from drop-off to delivery.

We value hands-on leadership, pride in quality work, and a neighborly approach to customers who are often part of the local community. Join a stable family-rooted dealership with strong training opportunities.

Qualifications

• Experience managing or supervising a collision repair shop.
• Strong knowledge of collision repair and estimating (CCC ONE or Mitchell).
• I-CAR training or certification.
• Good leadership, organization, and customer service skills.

Responsibilities

• Lead and schedule a team of 5–7 body and paint technicians.
• Oversee estimates, repair planning, and workflow from drop-off to delivery.
• Work with insurance adjusters and customers to keep repairs on time and communication clear.
• Uphold OEM repair standards and AAA quality requirements.
• Track productivity, cycle time, and shop profitability.
• Keep the shop safe, organized, and well equipped.

Skills

Leadership

Customer service

Organization

Education

I-CAR training or certification

Tools

CCC ONE

Mitchell

Job description

Ferris Auto Mall in New Philadelphia, OH seeks an experienced Body Shop Manager to lead our AAA-approved collision center, handling repairs across all makes and models. You will drive efficiency, quality, and customer communication from drop-off to delivery.

We value hands-on leadership, pride in quality work, and a neighborly approach to customers who are often part of the local community. Join a stable family-rooted dealership with strong training opportunities.