Body Shop Damage Estimator Trainee

Hoffman Auto Group; Canton (CT); On-site; USD 45,000 - 60,000; Full time

Job summary

Hoffman Auto Group in Canton, CT is seeking a Body Shop Estimator responsible for writing damage estimates, negotiating with customers and insurance adjusters, and handling related accounting tasks. The role includes preparing supplements, managing time allowances, and ensuring accurate billing for completed repairs.

The position emphasizes customer service, effective communication, and adherence to shop processes. Base+commission structure is noted, with the primary location in Canton, CT 06019.

Qualifications

• Customer service experience and strong communication are essential.
• Ability to adapt to changing demands and maintain customer focus.
• Comfort with technology and learning new systems.
• Team advocacy and positive representation of the company.

Responsibilities

• Greet customers and provide fair labor and parts estimates.
• Document daily in CCC1 & DealerTrack.
• Prepare final billing and manage accounts receivable follow up (60 days).
• Communicate with customers, insurers, and technicians during repairs.
• Follow DRP procedures and ensure parts availability.

Skills

Customer service

Communication

Adaptability

Technology aptitude

Education

High School Diploma

Tools

CCC1

DealerTrack

Job description

Hoffman Auto Group in Canton, CT is seeking a Body Shop Estimator responsible for writing damage estimates, negotiating with customers and insurance adjusters, and handling related accounting tasks. The role includes preparing supplements, managing time allowances, and ensuring accurate billing for completed repairs.

The position emphasizes customer service, effective communication, and adherence to shop processes. Base+commission structure is noted, with the primary location in Canton, CT 06019.