Body Shop Advisor — Customer Care & Growth

Wheelers Family Auto Group; Wisconsin Rapids (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

401K with Match

Paid Time Off

No Sundays

Dental

Vision

Short Term Disability

Long Term Disability

Life Insurance

Employee Discounts

Job summary

Wheelers of Wisconsin Rapids is hiring a Body Shop Advisor to join our team. The ideal candidate will have a strong background in customer service and sales and will schedule repair work, present recommended service, and coordinate with technicians and parts staff.

We promote from within and offer ample opportunity to grow with the company, along with competitive benefits and a team-driven environment. This role is on-site at Wheelers of Wisconsin Rapids, with a focus on delivering a positive

Qualifications

• Minimum of 3 years in customer service or sales.
• Positive attitude and ability to work as part of a team.
• Strong communication skills to work with customers, employees and vendors.
• Clean driving record and valid driver’s license.
• Strong knowledge of computers, scheduling and inventory management.
• Driven personality, eager to improve and able to support internal teams.

Responsibilities

• Scheduling repair work with customers and ensuring a positive experience.
• Collaborating with parts department and technicians to complete work on schedule.
• Maintaining GM customer service standards.
• Preparing and presenting repair quotes in person, online, and by phone.

Skills

Customer service

Sales experience

Communication skills

Teamwork

Problem solving

Tools

Scheduling software

Inventory management systems

Job description

Wheelers of Wisconsin Rapids is hiring a Body Shop Advisor to join our team. The ideal candidate will have a strong background in customer service and sales and will schedule repair work, present recommended service, and coordinate with technicians and parts staff.

We promote from within and offer ample opportunity to grow with the company, along with competitive benefits and a team-driven environment. This role is on-site at Wheelers of Wisconsin Rapids, with a focus on delivering a positive