Body Shop Advisor

Ourisman Automotive Group; Fairfax (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical and Dental

Life and Disability Insurance

401K

Paid Vacation

Job summary

A family-owned automotive dealership in Virginia is looking for a Body Shop Advisor who is passionate about customer service and can thrive in a fast-paced environment. This full-time position involves reviewing repair estimates, preparing insurance forms, and determining the feasibility of repairs. Candidates should have excellent communication skills, confidence under pressure, and some experience in the automotive or insurance field. Join a team that values collaboration and career growth.

Qualifications

• Ability to read and interpret safety rules and instructions.
• Ability to write routine reports and correspondence.
• Experience in estimating or body shop environment preferred.
• Must be willing to submit to background checks.

Responsibilities

• Review repair cost estimates with body shop management.
• Determine feasibility of repairs versus part replacement.
• Prepare insurance forms indicating repair cost estimates.
• Present information to clients and the public.

Skills

Excellent communication skills

Confidence under pressure

High initiative

Basic MS Office knowledge

General math skills

Tools

CC1 Estimating system

Mitchell Ultramate

Job description

We are hiring for a Body Shop Advisor. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We provide an excellent working environment and temperature-controlled shop. If you are an outgoing individual with a passion for delivering a unique and positive customer experience, we want to talk to you!

We Offer

• Medical, Dental
• Life and Disability
• 401K
• Paid Vacation

Responsibilities

• Reviewing repair cost estimates with body shop manager or foreman
• Determining feasibility of repair versus replacement of parts, such as bumpers, fenders, and doors
• Evaluating practicality of repair as opposed to payment of vehicle market value before accident
• Preparing insurance forms to indicate repair cost estimate and recommendations
• Estimating cost of repainting, converting to special purpose, or customizing undamaged vehicles
• Presenting information and responding to questions from groups or managers, clients, customers, and the general public

Requirements

• Confidence to handle high volume estimator needs under limited availability
• Ability to read/interpret documents such as safety rules, operating, and maintenance instructions and procedures manual
• Ability to write routine reports and correspondence
• Excellent communication skills, high level of initiative, and ability to work in a team
• Basic MS Office knowledge; computer software, internet proficiency, and general math skills
• Experience in the estimating/body shop/automotive field; insurance company experience is a big PLUS
• Must be willing to submit to a background check and drug screen with a valid driver’s license
• Professional appearance in accordance with body shop policies/dress code
• Previous knowledge regarding CC1 Estimating system, production management system, and Mitchell Ultramate

This is a full-time position, one that could be an ideal scenario for a current or a prior insurance adjuster!

About The Dealership

Ourisman Automotive Group believes our success and future growth is contributed to our employees. Family‑owned and operated since 1921, Ourisman has continued to grow while holding true to our values of collaboration, transparency, and career development. At Ourisman, we understand the importance of career growth. Our team is collaborative and encourages success amongst each of our members. We prefer to promote from within and do so often.