Bodily Injury Case Manager - Client-Centric Claims Expert

Morgan & Morgan, P.A.; Columbus (GA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) plan

Paid time off

Paid holidays

Job summary

Morgan & Morgan is seeking a Case Manager to join our team in Columbus, GA. This on-site role supports attorneys by developing settlements, preparing documents, and handling a varied caseload with a strong emphasis on client communication.

The ideal candidate is highly organized, customer-focused, and empathetic, with at least 2 years in a legal setting or as an insurance adjuster. Strong writing and data skills, plus proficiency in Word, Excel and Outlook, are essential.

Qualifications

• Prior experience as a Personal Injury Case Manager preferred.
• At least 2 years of working in a legal position or insurance adjuster experience preferred.
• Ability to be a team player and follow procedures.
• Proactive interaction with clients, insurance companies and medical providers.
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during the course of treatment.
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files.
• Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney
• Performs other related duties as assigned to meet the needs of the business

Skills

Case management

Legal experience

Communication skills

Organizational skills

Microsoft Word

Excel

Outlook

Tools

Microsoft Word

Excel

Outlook

Job description

Morgan & Morgan is seeking a Case Manager to join our team in Columbus, GA. This on-site role supports attorneys by developing settlements, preparing documents, and handling a varied caseload with a strong emphasis on client communication.

The ideal candidate is highly organized, customer-focused, and empathetic, with at least 2 years in a legal setting or as an insurance adjuster. Strong writing and data skills, plus proficiency in Word, Excel and Outlook, are essential.