Bode Front Desk Agent

TMC Group LLC; Nashville (TN); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Design-forward hotel environment

Growth opportunities

Local knowledge valued

Creative team culture

Job summary

Bode Nashville is seeking Front Desk Agents who are warm, curious, and plugged into the city to welcome guests and reflect our social, design-forward vibe.

This is a full-time role with a strong concierge focus, emphasizing local knowledge and guest service. The pay range is $19–$20 per hour, with opportunities to grow and contribute to a memorable Nashville experience for guests.

Qualifications

• Genuinely passionate about hospitality and guest experience.
• Knowledgeable (or excited to become knowledgeable) about Nashville’s neighborhoods, food, music, and culture.
• Friendly, confident, and naturally engaging — guests love talking to you.
• Comfortable multitasking in a fast-paced, guest-facing environment.
• Tech-friendly and quick to learn new systems.
• A team player with a positive, can-do attitude.

Responsibilities

• Welcome guests with warmth and personality.
• Act as a Nashville insider — recommending music venues, restaurants, bars, events, and neighborhoods.
• Manage arrivals, departures, reservations, and guest communication with care and accuracy.
• Handle concierge-style requests including dining plans, directions, transportation, and event recommendations.
• Anticipate guest needs and create thoughtful, personalized moments.
• Coordinate with housekeeping, maintenance, and leadership to ensure smooth operations.
• Respond to guest requests and resolve issues with confidence and ownership.
• Maintain a welcoming lobby and common spaces that reflect Bode’s social, laid-back vibe.
• Uphold brand standards while bringing your own personality to the guest experience.

Skills

Hospitality

Guest service

Local knowledge

Multitasking

Tech-savvy

Team player

Job description

About this position

Full-Time Available

Bode is not your typical hotel — and this isn’t your typical front desk role.

At Bode Nashville , the Front Desk is the heartbeat of the guest experience. We’re looking for Front Desk Agents who are warm, curious, and plugged into the city — the kind of people guests trust for the best coffee, live music, late-night bites, and neighborhood gems. If you love hosting, storytelling, and helping people experience Nashville like a local, you’ll feel right at home here.

This role has a strong concierge focus , so passion for guest service and local knowledge is key.

What You’ll Do

• Welcome guests and set the tone for their stay with warmth and personality
• Act as a Nashville insider — recommending music venues, restaurants, bars, events, and neighborhoods
• Manage arrivals, departures, reservations, and guest communication with care and accuracy
• Handle concierge-style requests including dining plans, directions, transportation, and event recommendations
• Anticipate guest needs and create thoughtful, personalized moments
• Coordinate with housekeeping, maintenance, and leadership to ensure smooth operations
• Respond to guest requests and resolve issues with confidence and ownership
• Maintain a welcoming lobby and common spaces that reflect Bode’s social, laid-back vibe
• Uphold brand standards while bringing your own personality to the guest experience

Who You Are

• Genuinely passionate about hospitality and guest experience
• Knowledgeable (or excited to become knowledgeable) about Nashville’s neighborhoods, food, music, and culture
• Friendly, confident, and naturally engaging — guests love talking to you
• Comfortable multitasking in a fast-paced, guest-facing environment
• Tech-friendly and quick to learn new systems
• A team player with a positive, can-do attitude

Why Bode

• A fun, social, design-forward hotel environment
• A team that values creativity, personality, and connection
• Opportunities to grow across hotel operations
• A role where your local knowledge and passion truly matter

The pay range for this role is:
19 - 20 USD per hour(Bode Nashville)

Salary Information

$19 - $20Hourly Wage