Boats Service Manager: Lead Service & Warranty Team

Bass Pro Shops; Gurnee (IL); On-site; USD 45,000 - 62,000; Full time

Benefits offered by this job

Discounts on retail merchandise

Medical benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Job summary

Bass Pro Shops in Gurnee, IL is seeking a Service Manager for boats. The role involves overseeing the Boat Service area, managing associates, and ensuring high-quality service for customers. You will be responsible for scheduling work, maintaining inventory, and promoting a positive team environment.

The ideal candidate has 2-4 years of experience in Retail Boating and possesses strong supervisory and customer service skills. A complete benefits package is offered, including medical, dental, and 401k options.

Qualifications

• 2-4 years in Retail Boating or a similar industry.
• Supervisory experience is a plus.
• Ability to calculate discounts, commissions, and percentages.

Responsibilities

• Manage daily direction to associates in the Boat Service area.
• Schedule and assign all service and rigging work orders.
• Maintain safety and cleanliness in the work environment.

Skills

Customer service skills

Inventory management

Supervisory skills

Interpersonal skills

Ability to read and analyze reports

Tools

PC-based word processing

Inventory management systems

Job description

Bass Pro Shops in Gurnee, IL is seeking a Service Manager for boats. The role involves overseeing the Boat Service area, managing associates, and ensuring high-quality service for customers. You will be responsible for scheduling work, maintaining inventory, and promoting a positive team environment.

The ideal candidate has 2-4 years of experience in Retail Boating and possesses strong supervisory and customer service skills. A complete benefits package is offered, including medical, dental, and 401k options.