Boat & ATV Sales Pro – Customer Experience Leader

Bass Pro, LLC; Miami (FL); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops is seeking a Boat & ATV Sales Consultant to help customers select the right boat and ATV, answer questions, and close sales. You will maintain product knowledge and showcase items in a clean, inviting showroom.

In this role, you will generate leads in CRM, participate in events, and collaborate with the Service Department to ensure seamless delivery. A high school diploma and strong customer service skills are required.

Qualifications

• High School education or equivalent experience.
• Ability to calculate figures such as discounts and percentages.
• Ability to communicate in a friendly and professional manner to our customers and other associates.
• Ability to establish and maintain effective working relationships with Management, coworkers and customers.
• Ability to operate computer system & Point of Sale register system.

Responsibilities

• Supports a strong commitment to world class customer service and insures a pleasant and productive shopping experience for all customers.
• Engages all customers entering the department in a friendly and timely manner.
• Meets with potential customers to determine their boating and or ATV needs.
• Provides information necessary to allow the customer to make an informed buying decision.
• Maintains current product knowledge by using available resources, i.e., product brochures, Internet and product information training meetings.
• Generates and manages leads & prospects in provided Customer Relationship Management (CRM) tool on a daily basis, specifically entering new customers and conducting and documenting follow up activities and daily tasks with customers before and after the sale.

Skills

Customer service

Sales

Communication

CRM usage

POS operation

Education

High School diploma or equivalent

Tools

CRM

POS system

Job description

Bass Pro Shops is seeking a Boat & ATV Sales Consultant to help customers select the right boat and ATV, answer questions, and close sales. You will maintain product knowledge and showcase items in a clean, inviting showroom.

In this role, you will generate leads in CRM, participate in events, and collaborate with the Service Department to ensure seamless delivery. A high school diploma and strong customer service skills are required.