Board Plan Manager

Bates College; Lewiston (ME); On-site; USD 49,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement contribution 9% with 3%

Paid holidays

Vacation and personal days

Free parking

Library and athletic facilities access

Job summary

Bates College seeks a Board Plan Manager in Lewiston, ME to oversee dining services, ensure sanitation and QA compliance, and supervise staff assignments across shifts. The role emphasizes safety, training, and customer service in a high-volume environment.

The position requires leadership experience in collegiate dining, a ServSafe certification, and a commitment to equity in a diverse community. Strong organizational skills and collaboration with the Assistant Director are essential.

Qualifications

• High School diploma required.
• Associate’s or Bachelor's degree in a related field desired.
• Serve Safe certification.
• A valid Maine driver’s license required.
• Minimum of six years’ food service experience.
• Previous experience in a collegiate food service environment desired.
• Previous supervisory experience desired.
• Commitment to equity and inclusion, and serving the needs of a culturally and educationally diverse community.
• Strong commitment to customer service.
• Demonstrated ability to teach and train others.
• Exemplary organizational and time management skills are a must.
• Ability to multi-task.
• Understands and thrives in a high volume food service environment.

Responsibilities

• Ensure staffing levels and shift coverage.
• Provide floor management during meals and training sessions.
• Oversee QA reports and labeling accuracy.
• Maintain HACCP compliance and Maine Food Code standards.
• Lead safety and environmental practices and incident reporting.

Skills

Customer service

Staff training

Organizational skills

Multi-tasking

Food service management

Communication

Education

High School diploma

Associate's or Bachelor's degree in related field

ServSafe certification

Maine driver's license

Job description

Located in Lewiston, Maine, Bates is internationally recognized asa leading liberal arts college. We are proud to offer a highlypersonalized education that centers on deep and sustainedinteractions among students, faculty, and community. We areengaging the forces — intellectual trends, demographic changes, andtechnology —that are transforming higher education and the worldinto which ourstudents graduate.

Title: Board Plan Manager

Position Purpose:

Bates Dining, Conferences and Campus Events oversees all studentdining. The Board Plan Manager position provides front lineleadership for the service and sanitation sectors in Commons,ensuring that departmental/college standards are maintained asoutlined in the Dining Services Professional Guide, collegehandbook, sector specific expectations/policies, 2014 Food Code andMaine State / Federal liquor regulations.

Job Duties:

• Responsible for ensuring that position and break assignmentsare completed for shifts.
• Responsible for ensuring proper staffing levels are met, aswell as calling in replacements when needed.
• Manages the completion of "Out Front" quality assurance reports.
• Oversees all signage and menu cards to ensure they are correctand food is appropriately labeled.
• Conducts service and sanitation huddles.
• Provides managerial coverage on the floor during mealperiods.
• Ensures that standard operating procedures, HACCP rules andMaine Food Code 2014 standards are being followed in Commons.
• Maintains the highest levels of customer service practices atall times.
• Assists the Assistant Director in implementing training modulesand departmental procedures.
• Ensures that sound environmental practices, composting,recycling, and waste reduction are maintained.
• Promotes and values diversity and practices two-waycommunication.
• Attends weekly management and MOD meetings, bi-weeklysupervisor/manager meetings, and monthly Dining, Conferences andCampus Events town meetings.
• Ensures that a high level of awareness of safety is maintainedand reports all injuries within 24 hours.
• Acts as the first management level in dealing with conflictsthat arise.

Minimum Qualifications:

Education

• High School diploma required.
• Associate’s or Bachelor’s degree in a related fielddesired.
• Serve Safe certification.
• A valid Maine driver’s license required.

Experience

• Minimum of six years’ food service experience.
• Previous experience in a collegiate food service environmentdesired.
• Previous supervisory experience desired.

Skills and Knowledge

• Commitment to equity and inclusion, and serving the needs of aculturally and educationally diverse community.
• Strong commitment to customer service.
• Demonstrated ability to teach and train others.
• Exemplary organizational and time management skills are amust.
• Ability to multi-task.
• Understands and thrives in a high volume food serviceenvironment.

Benefits:

Bates College offers competitive salaries, excellent benefits(health, dental, 9% retirement contribution with potential for anadditional 3% match, sick leave, 24 days of vacation, 2 personaldays, 13 paid holidays, dependent care subsidy, free parking,access to library and athletic facilities & more), and asupportive, collegial environment in a drug and smoke-freeworkplace.

Hiring Range:

The hiring range for this position is $49,417to $60,000. Placement within the range depends on experience andother factors.

Equal Employment Opportunity Statement:

Bates College is committed to the principle of equal opportunityand providing an educational and work environment free fromdiscrimination. The college prohibits discrimination on the basisof race, color, national or ethnic origin, religion, sex, sexualorientation, gender identity or gender expression, age, disability,genetic information or veteran status and other legally protectedstatuses in the recruitment and admission of its students, in theadministration of its education policies and programs, or in therecruitment of its faculty and staff. Bates College adheres to allapplicable state and federal equal opportunity laws andregulations. All college faculty, staff, students, contractors,visitors, and volunteers are responsible for understanding andcomplying with the Non-Discrimination Policy.

Inquiries concerning the college’s policies, compliance withapplicable laws, statutes, and regulations (such as Title VII,Title IX, and ADA/Section 504), and complaints may be directed toGwen Lexow, Title IX Officer, 207-786-6445 or via email at [e-mail] .

About Bates:

Bates is internationally recognized as a leading liberal artscollege, attracting 2,000 students from across the U.S. and aroundthe world.

Since 1855, Bates has been dedicated to educating the whole personthrough creative and rigorous scholarship in a collaborativeresidential community. Committed to opportunity and excellence,Bates has always admitted students without regard to gender, race,religion, or national origin.

Cultivating intellectual discovery and informed civic action, Batesprepares leaders sustained by a love of learning and zeal forresponsible stewardship of the wider world. Bates engages theforces — intellectual trends, demographic changes, and technology —that are transforming higher education and the world into which ourstudents graduate.

Bates has highly competitive admissions, graduates over 90 percentof its entering students, and more than half of its alumni earngraduate degrees. Bates employs 200 faculty members and 550staff.

The college is proud of deep roots in the Lewiston/Auburncommunity, Maine’s second-largest urban area with a population ofapproximately 65,000. Bates is located on a beautiful, 133-acre,traditional New England campus in Lewiston, an emerging city withan entrepreneurial climate, a lively arts scene, and a dynamicbusiness community. Bates is 35 miles north of Portland, 140 milesnorth of Boston, and 350 miles north of New York City.

Advertised:

Sep 23 2026 Eastern Daylight Time