BMW Service Advisor

Schomp Automotive Group; Highlands Ranch (CO); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, life insurance

Pet insurance

401(k) with company match

Paid Time Off

Disability insurance

On-site gym

Employee Assistance program

Career development opportunities

Employee vehicle discounts

Job summary

Schomp Automotive Group is seeking a Service Advisor for a full-time, on-site role located at 1190 Plum Valley Lane, Highlands Ranch, CO 80129. The position offers a competitive pay range and comprehensive benefits, with emphasis on delivering exceptional guest experiences and hospitality.

Responsibilities include initiating services, troubleshooting, preparing repair orders, and maintaining strong customer rapport.

Qualifications

• Automotive dealership Service Advisor experience is required.

Responsibilities

• Initiate automotive services and repairs by ascertaining performance problems and services requested.
• Troubleshoots vehicle problems by listening to the customer’s description of symptoms, clarifying problems, conducting inspections, test drives, and examining service schedules.
• Prepares repair orders by describing symptoms, problems, and causes discovered, plus repairs and services required.
• Maintains customer rapport by explaining estimates, obtaining approval, providing contact details, and arranging towing/transportation.

Skills

Service Advisor experience

Job description

Job Description:

Location:

1190 Plum Valley Lane, Highlands Ranch, CO 80129

Employment Type:

Full Time

Position Type:

Commissions

Pay Range:

$65,000 - $95,000 per year

The job posting will be available until October 31st, 2026.

Guided by our core values, our Service Team focuses on the guest experience and going the extra mile to exceed their expectations. This is no ordinary desk job - if you are someone who likes being up on your feet and providing the highest level of hospitality in all situations, we have the job for you!

Our organization is a place with limitless advancement opportunities...if you're looking for a career, not just a job, we hope you will consider Schomp Automotive.

Responsibilities:

• Initiate automotive services and repairs by ascertaining performance problems and services requested.
• Troubleshoots vehicle problems and services by listening to the customer’s description of symptoms, clarifying the description of problems, conducting inspections, taking test drives, checking vehicle maintenance records, and examining service schedules.
• Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required.
• Maintains customer rapport by explaining estimates and expected return of the vehicle, obtaining customer’s approval of estimates, obtaining and providing contact telephone numbers, answering questions and concerns, and arranging towing and temporary transportation.

Requirements:

• Automotive dealership Service Advisor experience required
• Must possess and maintain a valid driver’s license.
• Must possess and maintain an acceptable Motor Vehicle Record (MVR).

Why Schomp:

• Full suite of insurances - medical, dental, life,
• Pet insurance, you read that right, insurance for your furry or not so furry friends
• 401(k) with company match
• Paid Time off - Vacation, sick and benefit days
• Short term and long term disability
• Accident insurance
• On site Gym/ Gym reimbursement
• Your mental health is important to us - we have an Employee Assistance program that offers counseling sessions, financial and legal advice
• Culture that values and recognizes
• Committed to your career, leadership and development training
• With all of the organizational growth, we offer a wealth of career opportunities
• The best part of automotive: Employees are eligible for discounts on vehicles, parts and service

Schomp Automotive Group is an Equal Opportunity Employer

The compensation range represents the low and high end of the compensation range for this position. Actual compensation will vary depending on factors including but not limited to location, experience and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include bonuses, Paid Time Off policy, region- specific benefits.

If you are an individual with a disability and need a reasonable accommodation to assist with your application for employment or the recruiting process, please contact us by sending an email to [e-mail] or contact 720-800-6265.