BMW Service Advisor

Bobby Rahal Automotive Group - Pittsburgh; Donaldsons Crossroads (PA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join Bobby Rahal Automotive Group as a Service Advisor, where you'll be part of a dedicated team aiming to exceed client expectations. Your role will involve assisting customers with vehicle issues, providing estimates and ensuring excellent service. Full-time employees enjoy competitive wages and a benefits package.

Benefits

Medical/Dental/Vision Insurance

Paid Time Off and Holiday Pay

401k Plan

Qualifications

• Positive attitude and desire to help others are essential.
• Solid typing skills required.
• Automotive service experience is a plus.

Responsibilities

• Greet clients and document vehicle issues.
• Test drive vehicles with clients as needed.
• Provide cost estimates for repairs and explain charges.

Skills

Customer Service

Basic Computer Skills

Job description

When you work for Bobby Rahal Automotive Group, you're a part of a world-class organization with a stellar reputation in the community. We're often referred to as "Team Rahal" and for good reason; our number one focus is to work together to exceed our clients' expectations each and every time they do business with us.

As we continue to grow, Bobby Rahal BMW of South Hills is looking for a Service Advisor to join our team! Hours for this position are Monday-Friday 7:15am-5:00pm with a rotating 10:00am-8:00pm shift.

As a Service Advisor you will:

• Greet clients in a timely, friendly manner and obtain information about their vehicle. Document any issues the vehicle may have accurately and clearly on a repair order.
• Test drive the vehicle with client as needed to confirm the problem.
• Advise client on the care of their vehicle and the value of maintaining the vehicle in accordance with manufacturer's specifications.
• Provide a complete and accurate written cost estimate for labor and parts.
• Explain completed work and all charges to client.
• Handle telephone inquiries regarding customer questions, appointments, and work in progress.

What are the general requirements of a Service Advisor?

• A positive attitude and desire to help others are absolute musts.
• Solid, basic computer skills, including typing.
• A valid driver's license and clean driving record.
• Automotive service experience is a plus.

What are my rewards and benefits?

• Full-time team members are eligible for a full benefits package including medical/dental/vision insurance, life insurance, and 401k.
• Paid time off and holiday pay.
• We offer competitive wages and embrace a "promote from within" philosophy.

Bobby Rahal is an Equal Opportunity Employer.