BMW Genius / Product Specialist

keeler; Tenafly (NJ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid vacation

Sick time

Personal days

Disability insurance

Life insurance

Career growth

Team environment

Job summary

BMW of Tenafly is seeking a personable BMW Genius/Product Specialist to welcome customers, educate on features, and conduct vehicle orientations in our Tenafly showroom. The role emphasizes delivering an exceptional guest experience and ongoing product knowledge.

The candidate should excel in customer service, communication, and presenting automotive technology, with a passion for BMW and the dealership environment. Full-time with Saturdays. Salary ranges are listed in the posting.

Qualifications

• Experience in customer service, hospitality, sales, or automotive preferred.
• Strong communication and presentation skills.
• Comfortable learning and explaining automotive technology.

Responsibilities

• Welcome and engage customers throughout showroom and delivery process.
• Educate customers on BMW features, technology, and vehicle functionality.
• Conduct new vehicle orientations and product demonstrations.
• Assist Sales Consultants with product knowledge and customer questions.
• Build strong relationships and provide a personalized experience.
• Stay up to date on BMW models, technology, and features.
• Deliver a high level of customer service from showroom through delivery.

Skills

Customer service

Sales

Communication

Presentation

Automotive knowledge

Job description

BMW Genius / Product Specialist

Location: BMW of Tenafly – Tenafly, NJ
Schedule: Full-Time Includes Saturdays
Salary Range: $50,000–$70,000 annually

About Us

At BMW of Tenafly, we’re looking for a personable, knowledgeable professional to join our team as a BMW Genius / Product Specialist. This role is all about creating an exceptional customer experience and helping guests get the most out of their new BMW.

What You’ll Do

• Welcome and engage customers throughout the showroom and delivery process
• Educate customers on BMW features, technology, and vehicle functionality
• Conduct new vehicle orientations and product demonstrations
• Assist Sales Consultants with product knowledge and customer questions
• Build strong relationships and provide a personalized experience
• Stay up to date on BMW models, technology, and features
• Deliver a high level of customer service from the showroom through delivery

What We’re Looking For

• Previous customer service, hospitality, sales, or automotive experience preferred
• Strong communication and presentation skills
• Comfortable learning and explaining automotive technology
• Professional, friendly, and confident personality
• Ability to work in a fast-paced dealership environment
• Passion for BMW and the automotive industry is a plus

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Plan with Employer Contribution
• Paid Vacation, Sick Time, and Personal Days
• Short-Term Disability and Life Insurance
• Opportunities for Career Growth and Advancement
• Supportive, Team-Oriented Work Environment

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