BMW Appointment Coordinator / Service Administrator

Tulley BMW; Nashua (NH); On-site; USD 45,847,000 - 57,308,000; Full time

Benefits offered by this job

Competitive Compensation

Paid Time Off

401(k) plan with dealer contribution

Employee Assistance Program (EAP)

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance (Short Term &

Job summary

Tulley BMW in Nashua, NH is seeking an Appointment Coordinator to act as the liaison between the Service Department and customers. The role mainly focuses on scheduling service appointments while supporting data entry, filing, and loaner car handling.

Responsibilities include scheduling appointments, answering calls and online inquiries, recommending services, and maintaining detailed notes. The position requires excellent communication, time management, and organizational skills, with full-time

Qualifications

• Excellent verbal and written communication skills.
• Excellent time management skills.
• Excellent organization skills and attention to detail.

Responsibilities

• Schedules vehicle service appointments for customers.
• Answers incoming calls and internet leads.
• Advises appropriate services needed for clients car.
• Maintains detailed notes on customer interactions.
• Assists Service Advisors as needed with tasks.
• Performs other related duties consistent with the role; this does not preclude management from assigning additional, though unrelated, duties.

Skills

Communication skills

Job description

$18 per hour

Appointment Coordinator’s act as the liaison between the Service Department and its’ customers. The position is mainly focused on scheduling service appointments while also supporting other department activities such as data entry, filing, handling of loaner cars, etc.

Description

Appointment Coordinator’s act as the liaison between the Service Department and its’ customers. The position is mainly focused on scheduling service appointments while also supporting other department activities such as data entry, filing, handling of loaner cars, etc.

Essential Duties And Responsibilities

• Schedules vehicle service appointments for customers;
• Answers incoming calls and internet leads;
• Advises appropriate services needed for clients car;
• Maintains detailed notes on customer interactions;
• Assists Service Advisors as needed with tasks;
• Performs other related duties consistent with the role; this does not preclude management from assigning additional, though unrelated, duties.

Requirements

• Excellent verbal and written communication skills;
• Excellent time management skills;
• Excellent organization skills and attention to detail.

Tulley Advantage

• Competitive Compensation;
• Paid Time Off: Vacation Time | Personal Time | Holiday Time
• 401(k) plan with dealer contribution;
• Employee Assistance Program (EAP);
• Insurance: Medical, Dental, Vision, Accident
• Disability Coverage: Short Term & Long Term
• Voluntary Life and AD&D Coverage;
• Employer Paid Life Insurance Policy.

Full Time Position Available:

Tuesday - Friday (7:30 - 5PM)

Saturday (8 - 2PM)

Equal Opportunity Statement

Tulley Automotive Group is an equal opportunity employer! We are committed to creating an environment that celebrates all of our individualistic differences and provide an equal employment opportunity to all applicants and employees within our organization.