Appointment Coordinator

Casey Volkswagen; Williamsburg, Northern (VA, KY); On-site; USD 18,000 - 26,000; Full time

Job summary

Casey Auto Group in Virginia is seeking an Automotive Service Appointment Coordinator to join our team. You will schedule and manage service appointments for customers at our dealership, ensuring a smooth and friendly experience.

The role requires excellent communication and organizational skills, a welcoming demeanor, and the ability to contact customers about recalls, vehicle status, and satisfaction, while performing various administrative duties.

Qualifications

• Must be at least 18 years of age with a valid driver’s license and a clean driving record
• Previous administrative experience strongly preferred
• Previous dealership experience a plus
• Must be able to work a flexible schedule including Saturdays
• Must be organized, customer service oriented, and a great team player

Responsibilities

• Schedule and manage service appointments for customers
• Contact customers concerning recalls, vehicle status, and satisfaction of service
• Perform various administrative duties

Job description

Casey Auto Group is seeking an Automotive Service Appointment Coordinator to join our team!

Our automotive service team is dedicated to ensuring customer satisfaction and creating a positive and enjoyable experience. The Appointment Coordinator is responsible for scheduling and managing service appointments for customers at our dealership. This role requires excellent communication and organizational skills, as well as a friendly and welcoming demeanor. The Appointment Coordinator also contacts customers concerning recalls, vehicle status, and satisfaction of service, as well as performs various administrative duties.

Qualifications

• Must be at least 18 years of age with a valid driver’s license and a clean driving record
• Previous administrative experience strongly preferred
• Previous dealership experience a plus
• Must be able to work a flexible schedule including Saturdays
• Must be organized, customer service oriented, and a great team player

Hours

Varied schedule between Monday-Saturday from 7am-6pm (no Sundays)

Pay

$16.00 per hour

Benefits Offered

• Medical: HDHP & PPO
• Dental & Vision Insurance
• FSA/HSA/LPFSA
• Prescription Drug Coverage
• HealthJoy App- Company paid Healthcare navigation tool
• EAP: Employee Assistance Program
• Life Insurance- Guaranteed Issue- Employee paid & Employer paid upon eligibility
• Short- and Long-Term Disability
• Legal Resources Coverage & ID Protection
• Vacation and Holidays
• 401(k) with Employer Contribution upon eligibility
• Discount memberships to OneLife & YMCA athletic facilities
• Employee Referral Bonus Programs
• Employee parts & service discounts
• Weekly pay

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.