BMW Appointment Coordinator / Service Administrator

Tulley Automotive Group Inc; Nashua (NH); On-site; USD 37,000 - 38,000; Full time

Benefits offered by this job

Competitive Compensation

Paid Time Off

401(k) plan with dealer contribution

Employee Assistance Program (EAP)

Medical, Dental, Vision Insurance

Short Term & Long Term Disability Coverage

Voluntary Life and AD&D Coverage

Employer Paid Life Insurance

Job summary

Tulley Automotive Group Inc in Nashua, NH is looking for a full-time Appointment Coordinator to act as the liaison between the Service Department and its customers. The role focuses on scheduling service appointments and supporting various departmental activities.

Candidates should exhibit excellent communication, time management, and organizational skills. The position also offers competitive compensation and benefits including 401(k) contributions and paid time off.

Responsibilities

• Schedules vehicle service appointments for customers.
• Answers incoming calls and internet leads.
• Advises appropriate services needed for client's car.
• Maintains detailed notes on customer interactions.
• Assists Service Advisors as needed with tasks.
• Performs other related duties consistent with the role.

Skills

Excellent verbal and written communication skills

Excellent time management skills

Excellent organization skills and attention to detail

Job description

Description

Appointment Coordinator’s act as the liaison between the Service Department and its customers. The position is mainly focused on scheduling service appointments while also supporting other department activities such as data entry, filing, handling of loaner cars, etc.

Full Time Position Available

Tuesday - Friday (7:30 - 5PM)

Saturday (8 - 2PM)

$18 per hour

Essential Duties and Responsibilities

• Schedules vehicle service appointments for customers
• Answers incoming calls and internet leads
• Advises appropriate services needed for client's car
• Maintains detailed notes on customer interactions
• Assists Service Advisors as needed with tasks
• Performs other related duties consistent with the role; this does not preclude management from assigning additional, though unrelated, duties

Requirements

• Excellent verbal and written communication skills
• Excellent time management skills
• Excellent organization skills and attention to detail

Tulley Advantage

• Competitive Compensation
• Paid Time Off: Vacation Time | Personal Time | Holiday Time
• 401(k) plan with dealer contribution
• Employee Assistance Program (EAP)
• Insurance: Medical, Dental, Vision, Accident
• Disability Coverage: Short Term & Long Term
• Voluntary Life and AD&D Coverage
• Employer Paid Life Insurance Policy

Equal Opportunity Statement

Tulley Automotive Group is an equal opportunity employer! We are committed to creating an environment that celebrates all of our individualistic differences and provide an equal employment opportunity to all applicants and employees within our organization.