Auto Service Scheduler & Admin Coordinator

Tulley BMW; Nashua (NH); On-site; USD 45,847,000 - 57,308,000; Full time

Benefits offered by this job

Competitive Compensation

Paid Time Off

401(k) plan with dealer contribution

Employee Assistance Program (EAP)

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance (Short Term &

Job summary

Tulley BMW in Nashua, NH is seeking an Appointment Coordinator to act as the liaison between the Service Department and customers. The role mainly focuses on scheduling service appointments while supporting data entry, filing, and loaner car handling.

Responsibilities include scheduling appointments, answering calls and online inquiries, recommending services, and maintaining detailed notes. The position requires excellent communication, time management, and organizational skills, with full-time

Qualifications

• Excellent verbal and written communication skills.
• Excellent time management skills.
• Excellent organization skills and attention to detail.

Responsibilities

• Schedules vehicle service appointments for customers.
• Answers incoming calls and internet leads.
• Advises appropriate services needed for clients car.
• Maintains detailed notes on customer interactions.
• Assists Service Advisors as needed with tasks.
• Performs other related duties consistent with the role; this does not preclude management from assigning additional, though unrelated, duties.

Skills

Communication skills

Job description

Tulley BMW in Nashua, NH is seeking an Appointment Coordinator to act as the liaison between the Service Department and customers. The role mainly focuses on scheduling service appointments while supporting data entry, filing, and loaner car handling.

Responsibilities include scheduling appointments, answering calls and online inquiries, recommending services, and maintaining detailed notes. The position requires excellent communication, time management, and organizational skills, with full-time