BMS Service Project Lead – Field & Tech Ops

Mantis Innovation; San Diego (CA); Hybrid; USD 115,000 - 130,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

HSA

401k Matching

Paid Vacation

Paid Sick

Paid Holidays

Paid Parental Leave

Paid Short Term & Long Term Disability

Tuition Reimbursement

A flexible hybrid work schedule (for办公

Job summary

Mantis Innovation in the United States is seeking a BMS Service Project Manager to lead day-to-day service operations and project execution for building automation systems in data centers and mission-critical environments. You will manage a team of BMS Service Technicians who diagnose, troubleshoot, repair, commission, and optimize control systems across customer sites.

This role coordinates technician deployment, supports escalated technical issues, ensures work is completed safely and

Qualifications

• 4–7 years of BMS, BAS, HVAC controls, or building automation experience.
• 1–3 years leading technicians, crews, or field service operations.
• Experience creating and upholding Method of Procedures (MOPs) to manage projects.
• Experience coordinating service projects, work orders, schedules, and field resources.
• Advanced troubleshooting capability across controls systems, networks, and integrations.
• Experience working in data centers, mission-critical facilities, healthcare, or similar environments.

Responsibilities

• Lead daily activities of BMS Service Technicians across assigned service projects and customer sites.
• Coordinate technician scheduling, dispatch, and resource allocation to support service commitments.
• Monitor service progress and ensure work is completed safely, efficiently, and in accordance with company standards.
• Support execution of service projects, repairs, commissioning activities, system upgrades, and corrective actions.
• Track project milestones, labor utilization, and service completion status.
• Escalate resource constraints, schedule risks, and customer-impacting issues to the Construction Manager.
• Serve as the primary technical escalation point for technicians on complex controls issues.
• Review root-cause analyses and corrective actions for recurring system issues.

Skills

BMS/BAS/HVAC controls

Team leadership

Troubleshooting

Project coordination

Data center experience

Job description

Mantis Innovation in the United States is seeking a BMS Service Project Manager to lead day-to-day service operations and project execution for building automation systems in data centers and mission-critical environments. You will manage a team of BMS Service Technicians who diagnose, troubleshoot, repair, commission, and optimize control systems across customer sites.

This role coordinates technician deployment, supports escalated technical issues, ensures work is completed safely and