BMS Service PM — Lead Field Techs, Travel Ready

Mantis Innovation; Seattle (WA); Hybrid; USD 115,000 - 130,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k Matching

Paid Vacation

Paid Sick

Paid Holidays

Paid Parental Leave

Paid Short Term & Long Term Disability

Tuition Reimbursement

Flexible hybrid work schedule

Job summary

Mantis Innovation seeks a BMS Service Project Manager to lead day-to-day service operations for building automation systems in data centers and other mission-critical environments. You will manage a team of BMS Service Technicians who diagnose, troubleshoot, repair, commission, and optimize control systems across customer sites.

This role requires coordinating technician deployment, supporting escalated technical issues, ensuring service work is completed safely and efficiently, and maintaining

Qualifications

• 4–7 years of BMS, BAS, HVAC controls, or building automation experience.
• 1–3 years leading technicians, crews, or field service operations.
• Experience creating and upholding Method of Procedures (MOPs) to manage projects.
• Experience coordinating service projects, work orders, schedules, and field resources.
• Advanced troubleshooting capability across controls systems, networks, and integrations.
• Experience working in data centers, mission-critical facilities, healthcare, or similar environments.

Responsibilities

• Lead daily activities of BMS Service Technicians across assigned service projects and customer sites.
• Coordinate technician scheduling, dispatch, and resource allocation to support service commitments.
• Monitor service progress and ensure work is completed safely, efficiently, and in accordance with company standards.
• Support execution of service projects, repairs, commissioning activities, system upgrades, and corrective actions.
• Track project milestones, labor utilization, and service completion status.
• Escalate resource constraints, schedule risks, and customer-impacting issues to the Construction Manager.
• Serve as the primary technical escalation point for technicians on complex controls issues.
• Review root-cause analyses and corrective actions for recurring system issues.
• Validate commissioning activities, programming changes, and system modifications.
• Ensure service documentation and technical records are completed accurately and consistently.
• Promote troubleshooting best practices and continuous technical development across the team.

Skills

BMS/BAS/HVAC

Job description

Mantis Innovation seeks a BMS Service Project Manager to lead day-to-day service operations for building automation systems in data centers and other mission-critical environments. You will manage a team of BMS Service Technicians who diagnose, troubleshoot, repair, commission, and optimize control systems across customer sites.

This role requires coordinating technician deployment, supporting escalated technical issues, ensuring service work is completed safely and efficiently, and maintaining