Blue Tide Shift Supervisor

Get n Go; Sioux Falls (SD); On-site; USD 42,000 - 54,000; Full time

Job summary

Get n Go is seeking a store supervisor to lead daily site operations, manage staff, and drive high-quality customer service at our Sioux Falls location. You will oversee training, upsell memberships and car-wash upgrades, maintain cleanliness and equipment, handle inventory and deposits, and ensure safety standards.

This role requires 1–2 years of supervisory experience and strong leadership abilities. Flexibility to work various shifts, including days, evenings, weekends and holidays, is

Qualifications

• One to two years of supervisory experience in a retail or customer service environment is required.
• Degree or certification preferred.
• Strong communication and interpersonal skills are essential.
• Organizational and leadership abilities are important.
• Ability to lift up to 50 pounds and endure long hours outdoors.

Responsibilities

• Drives quality customer service through daily management of employees and site initiatives.
• Promotes and sells membership packages and car-wash upgrades.
• Provides direction to staff; assists with training and coaching to promote upsell.
• Maintains site cleanliness, equipment operation, and quality wash service; performs inspections.
• Orders parts, chemicals, and supplies; ensures accurate inventory.
• Performs daily bookkeeping procedures, cash reconciliation, and deposits.

Skills

Supervisory experience

Retail/customer service

Communication skills

Leadership

Organizational skills

Physical stamina

Education

Degree or certification preferred

Job description

• Drives quality customer service through the daily management of employees and site initiatives. Effectively answers all customer questions and resolves complaints.
• Promotes and sells membership packages and car-wash upgrades.
• Provides direction to staff; assists with training and coaching employees to promote and up-sell memberships and to provide quality customer service.
• Maintains site cleanliness, equipment operation and quality wash service. Performs visual inspections of the tunnel and equipment room to ensure equipment and chemicals are functioning properly; performs routine preventative maintenance.
• Orders parts, chemicals, products and supplies as needed; ensures accurate inventory.
• Performs daily bookkeeping procedures, cash reconciliation, and deposit procedures.
• Assists with training staff. Coaches and recognizes good performance of employees.
• Maintains high degree of confidentiality regarding company documents, passwords/codes, keys and overall site security.
• Enforces and maintains high level of safety for customers and employees. Reports potential hazards and accidents/injuries.
• Understands, follows, and enforces all general rules, company policies and procedures.
• Works flexible hours/shifts including days, evenings, weekends and holidays; additional hours as needed to manage/support site operations.

Job Details

Description

ESSENTIAL JOB DUTIES

• Drives quality customer service through the daily management of employees and site initiatives. Effectively answers all customer questions and resolves complaints.
• Promotes and sells membership packages and car-wash upgrades.
• Provides direction to staff; assists with training and coaching employees to promote and up-sell memberships and to provide quality customer service.
• Maintains site cleanliness, equipment operation and quality wash service. Performs visual inspections of the tunnel and equipment room to ensure equipment and chemicals are functioning properly; performs routine preventative maintenance.
• Orders parts, chemicals, products and supplies as needed; ensures accurate inventory.
• Performs daily bookkeeping procedures, cash reconciliation, and deposit procedures.
• Assists with training staff. Coaches and recognizes good performance of employees.
• Maintains high degree of confidentiality regarding company documents, passwords/codes, keys and overall site security.
• Enforces and maintains high level of safety for customers and employees. Reports potential hazards and accidents/injuries.
• Understands, follows, and enforces all general rules, company policies and procedures.
• Works flexible hours/shifts including days, evenings, weekends and holidays; additional hours as needed to manage/support site operations.

Knowledge, Skills And Abilities

• One to two years of previous supervisory experience in a retail or customer service environment required. Proven ability to build strong and effective teams.
• Degree or certification preferred
• Strong technological skills preferred. Mechanical knowledge preferred.
• Good communication and interpersonal skills. Strong organizational and leadership skills.
• Good accuracy and attention to detail. Able to meet deadlines and work under pressure. Able to multi-task.
• Able to lift, carry, push/pull up to 50 pounds alone. Regular use of ladder.
• Physical stamina to work long hours and have physical mobility to bend, kneel, stoop, squat, reach and stand for long periods of time. Able to work outdoors in all weather conditions.
• Required to maintain valid driver’s license and insurable driving record. Must maintain personal liability coverage on own vehicle.