Blue Tide Shift Supervisor - Mitchell

Get n Go; Mitchell (SD); On-site; USD 38,000 - 46,000; Full time

Job summary

Get n Go in Mitchell, SD is seeking a supervisory leader to manage daily site operations, train staff, and promote membership packages and car-wash upgrades. You will oversee customer service, ensure equipment and safety standards, handle inventory, and support flexible scheduling including evenings and weekends.

The role requires 1–2 years of supervisory experience in retail or customer service, with preferred degree/certification and strong communication and leadership abilities.

Qualifications

• One to two years of supervisory experience in retail or customer service.
• Degree or certification preferred.
• Strong technological and mechanical knowledge preferred.
• Excellent communication and interpersonal skills; strong leadership.
• Ability to lift up to 50 pounds; physical stamina for long hours and outdoor work.
• Must have valid driver’s license and insurable driving record.

Responsibilities

• Drive quality customer service through daily management of staff and site initiatives.
• Promote and sell membership packages and car-wash upgrades.
• Provide direction, training, and coaching to staff.
• Maintain site cleanliness and equipment operation; perform inspections.
• Manage inventory and supply orders.
• Perform daily bookkeeping procedures, cash reconciliation, and deposits.
• Maintain confidentiality and site security.
• Enforce safety policies; report hazards.
• Work flexible hours, including days, evenings, weekends and holidays.

Skills

Supervisory experience

Retail experience

Communication skills

Leadership

Attention to detail

Physical stamina

Driver's license

Education

Degree or certification preferred

Tools

Technological skills

Mechanical knowledge

Job description

Job Details

• Drives quality customer service through the daily management of employees and site initiatives. Effectively answers all customer questions and resolves complaints.
• Promotes and sells membership packages and car-wash upgrades.
• Provides direction to staff; assists with training and coaching employees to promote and up-sell memberships and to provide quality customer service.
• Maintains site cleanliness, equipment operation and quality wash service. Performs visual inspections of the tunnel and equipment room to ensure equipment and chemicals are functioning properly; performs routine preventative maintenance.
• Orders parts, chemicals, products and supplies as needed; ensures accurate inventory.
• Performs daily bookkeeping procedures, cash reconciliation, and deposit procedures.
• Assists with training staff. Coaches and recognizes good performance of employees.
• Maintains high degree of confidentiality regarding company documents, passwords/codes, keys and overall site security.
• Enforces and maintains high level of safety for customers and employees. Reports potential hazards and accidents/injuries.
• Understands, follows, and enforces all general rules, company policies and procedures.
• Works flexible hours/shifts including days, evenings, weekends and holidays; additional hours as needed to manage/support site operations.

ESSENTIAL JOB DUTIES:

• Drives quality customer service through the daily management of employees and site initiatives. Effectively answers all customer questions and resolves complaints.
• Promotes and sells membership packages and car-wash upgrades.
• Provides direction to staff; assists with training and coaching employees to promote and up-sell memberships and to provide quality customer service.
• Maintains site cleanliness, equipment operation and quality wash service. Performs visual inspections of the tunnel and equipment room to ensure equipment and chemicals are functioning properly; performs routine preventative maintenance.
• Orders parts, chemicals, products and supplies as needed; ensures accurate inventory.
• Performs daily bookkeeping procedures, cash reconciliation, and deposit procedures.
• Assists with training staff. Coaches and recognizes good performance of employees.
• Maintains high degree of confidentiality regarding company documents, passwords/codes, keys and overall site security.
• Enforces and maintains high level of safety for customers and employees. Reports potential hazards and accidents/injuries.
• Understands, follows, and enforces all general rules, company policies and procedures.
• Works flexible hours/shifts including days, evenings, weekends and holidays; additional hours as needed to manage/support site operations.

Knowledge, Skills And Abilities

• One to two years of previous supervisory experience in a retail or customer service environment required. Proven ability to build strong and effective teams.
• Degree or certification preferred
• Strong technological skills preferred. Mechanical knowledge preferred.
• Good communication and interpersonal skills. Strong organizational and leadership skills.
• Good accuracy and attention to detail. Able to meet deadlines and work under pressure. Able to multi-task.
• Able to lift, carry, push/pull up to 50 pounds alone. Regular use of ladder.
• Physical stamina to work long hours and have physical mobility to bend, kneel, stoop, squat, reach and stand for long periods of time. Able to work outdoors in all weather conditions.
• Required to maintain valid driver’s license and insurable driving record. Must maintain personal liability coverage on own vehicle.