Block Dispatch & Customer Service Pro

Titan America; Deerfield Beach (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

Titan America is seeking a Dispatcher/Customer Service Representative for their Deerfield Beach office. This role includes responsibilities such as order taking, scheduling, and ensuring customer satisfaction during deliveries.

Ideal candidates should have an Associate’s degree or dispatch experience, strong communication skills, and the ability to manage multiple tasks efficiently. Experience in logistics and proficiency in Microsoft applications are necessary.

Qualifications

• Must have Associate’s degree or concrete dispatch experience.
• Excellent written and verbal communication skills.
• Strong mathematical, interpersonal, and organizational skills.

Responsibilities

• Take orders, schedule, dispatch, and establish customer relations.
• Monitor weather and traffic for optimized routing.
• Successfully handle +50 calls in a shift.

Skills

Customer relations

Problem solving

Communication skills

Logistics experience

Multi-tasking

Education

Associate’s degree or dispatch experience

Bachelor’s degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

Titan America is seeking a Dispatcher/Customer Service Representative for their Deerfield Beach office. This role includes responsibilities such as order taking, scheduling, and ensuring customer satisfaction during deliveries.

Ideal candidates should have an Associate’s degree or dispatch experience, strong communication skills, and the ability to manage multiple tasks efficiently. Experience in logistics and proficiency in Microsoft applications are necessary.