Blackbaud Advisory+ Consultant, Financial Edge NXT

Blackbaud; Northern (KY); Hybrid; USD 78,000 - 105,000; Full time

Benefits offered by this job

Remote-flexible workforce

401(k) with employer match

Generous Parental Leave

Tuition reimbursement

Job summary

Blackbaud is seeking an Advisory+ Consultant for Financial Edge NXT, remote from the USA. You will deliver prescriptive consulting and partner with clients to maximize value from FE NXT subscriptions.

You will engage customers through implementation to renewal, shaping offerings and collaborating with Sales and CSMs to ensure a cohesive experience across the customer journey.

Qualifications

• 5+ years of FE experience (FE7/FENXT).
• Experience in multiple areas of accounting.
• Experience communicating with key stakeholders and end-users.
• Ability to manage a portfolio of customers with limited supervision.

Responsibilities

• Deliver prescriptive consulting to a diverse portfolio of FE NXT customers.
• Develop roadmaps to adopt or expand functionality to achieve outcomes.
• Engage with customers throughout the engagement lifecycle, supporting releases and staff on implementations.
• Collaborate with Sales, CSMs and services teams to ensure a seamless customer journey.
• Contribute to service offerings and act as SME on sales calls to expand Advisory+ footprint.

Skills

FE7/FENXT experience

Accounting knowledge

Stakeholder communication

Job description

## Blackbaud Advisory+ Consultant, Financial Edge NXTApply: Remote - Anywhere - USA: Full time: Posted Today: R0014694As an Advisory+ Consultant, you will play a crucial role in fostering long-term consulting relationships with customers who use Financial Edge NXT. Your mission is to provide proactive best practices optimization consulting throughout their contract, ensuring their success with product adoption and maximizing the value of their software subscription. Advisory+ is Blackbaud’s premium consulting offer which focuses on driving outcomes for customers using Financial Edge NXT.**What you' ll do:**Deliver High-Quality Consulting:* Deliver customized prescriptive consulting to a diverse portfolio of FENXT customers.* Understand customer needs and expertly craft a roadmap to adopt or expand on functionality to achieve desired outcomes.Proactive Customer Engagement:* Engage with customers in your portfolio throughout the duration of their engagement, often at the start of implementation and continuing through renewal. You’ll support them in navigating new releases, adjusting business processes, helping new staff, and ultimately building a strong relationship and customer who is maximizing the value of their Financial Edge NXT subscription.* Partner with internal stakeholders, including Sales, CSMs, or other services teams to ensure a seamless and cohesive experience across the customer journey.Contribute to Service Offerings:* Shape new success services offerings by sharing insights and expertise.* Collaborate with cross-functional teams to enhance customer experience.* Act as a subject matter expert on sales calls to expand footprint of Advisory+**What you'll bring:*** 5+ years of experience using, supporting, or consulting on Blackbaud Financial Edge (FE7 and FENXT).* Experience in multiple areas of accounting is encouraged* Comfortable engaging with key stakeholders and end-users. Experience with driving organizational change and making recommendations to customers.* Keen attention to detail in understanding customer needs.* Ability to successfully manage a portfolio of customers.* Have a self-starter mindset by proactively managing customer deliverables with limited supervision.#LI-REMOTEStay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube Blackbaud powers social impact through purpose‐driven technology and responsible AI. Guided by our *Intelligence for Good* vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.The starting base pay is $77,700.00 to $104,500.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.Benefits Include:* Medical, dental, and vision insurance* Remote-flexible workforce* Wellness Programs* 401(k) program with employer match* Flexible paid time off* Generous Parental Leave* Donations for Doers* Pet insurance, legal and identity protection* Tuition reimbursement program