BizOps Lead: Cross-Functional Strategy & RevOps

Ambience Healthcare; United States; Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Remote-friendly culture

HQ in San Francisco (remote-friendly)

Full equipment provisioning

401(k) with company match

Annual company-wide off-sites

Job summary

Ambience Healthcare is seeking a Business Operations Lead to serve as an internal operator—turning vague, high-leverage problems into shipped outcomes that move company KPIs. You will own cross-functional projects that fall between existing team boundaries, build source-of-truth insights, drive execution from scope through handoff, and stand up scalable processes that allow Ambience to scale.

This is a highly cross-functional operator role for someone who thrives in ambiguity, builds durable

Qualifications

• 4–8 years in top-tier consulting, BizOps, strategy, or founder/operator roles.
• Experience owning cross-functional initiatives such as pricing, segmentation, rollout throughput, or RevOps/GTM programs.
• Strong analytical capability — comfort with Excel/Sheets, reading SQL/BI output, and backing recommendations with data.
• Excellent executive communication: crisp memos, clear asks, and tight stakeholder management.
• High learning slope: picks up new domains fast, thrives with autonomy, low ego, high ownership.
• Systems thinking: turns messy processes into simple, durable mechanisms including cadences, SLAs, and dashboards.

Responsibilities

• Drive cross-functional initiatives end-to-end — from scoping and stakeholder alignment through execution, measurement, and handoff with playbooks.
• Redesign implementation workflows to lift site go-live throughput with the same team capacity.
• Define pricing and packaging strategy, including SKUs and tiers, pilot with customers, and measure close-rate impact.
• Build cross-functional product launch playbooks (Alpha → Beta → GA) covering user rollout, enablement materials, and client education.
• Stand up initial RevOps infrastructure including pipe-to-revenue models, rep performance dashboards, ROI frameworks, and stage definitions.
• Launch finance tooling MVPs such as license management and automated monthly true-ups.
• Deliver project dashboards, KPI specs, short playbooks, and regular update cadences for every initiative.

Skills

Cross-functional

Analytics

Executive comms

Autonomy

Systems thinking

Learning agility

Tools

Snowflake

dbt

Sigma

CRM tooling

Job description

Ambience Healthcare is seeking a Business Operations Lead to serve as an internal operator—turning vague, high-leverage problems into shipped outcomes that move company KPIs. You will own cross-functional projects that fall between existing team boundaries, build source-of-truth insights, drive execution from scope through handoff, and stand up scalable processes that allow Ambience to scale.

This is a highly cross-functional operator role for someone who thrives in ambiguity, builds durable